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M'Lady Nissan

Crystal Lake, IL

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Employees
Reviews
Vehicles
4.9
1,461 Reviews
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5656 Northwest Highway

Crystal Lake, IL

60014

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Showing 1,461 reviews

December 05, 2025

I recently purchased a 2025 Nissan Kicks from Nissan M'Lady's, and the entire experience was quick and smooth. My salesperson, Hugo, was the best—he was incredibly patient with all my questions and was More

by Ana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hugo Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 02, 2025

This was my fifth car that I bought at this dealership and I would buy from them over and over. They make it so painless and it doesn’t stop after you buy the car. The service department is second to none More

by bummy0862
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Halabrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2025 -

M'Lady Nissan responded

Dear Peter, Thank you so much for your incredible loyalty and for choosing M'Lady Nissan for the fifth time! We're honored to have earned your trust again and again. It's wonderful to hear that your experience was painless and that our commitment continues beyond the sale—your praise for our service department means the world to us. We're grateful for your recommendation and look forward to helping you again when it’s time for number six! Thank you for being part of the M'Lady family. Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

November 28, 2025

Eddie Colville This was the simplest & easiest time buying a car. My husband had surgery on his foot & couldn’t walk without a walker. The guys wheeled him around in a roller chair & made the whole pro More

by Fruamy2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Colville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hummel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2025 -

M'Lady Nissan responded

Dear Fruamy, Thank you for sharing your experience at M'Lady Nissan! We're so glad to hear that Eddie Colville and Ryan Hummel made the car-buying process simple and easy, especially under challenging circumstances. It means a lot to us that they were able to accommodate your husband and make everything more comfortable for you both. Your kind words and recommendation are greatly appreciated. If you need anything in the future, we’re here to help. Thank you for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

November 25, 2025

Muy buen servicio e comprado varios carros vivo en wheeling y simpre acudo con ellos por qué resuelven mis dudas y me ayudan a escoger lo mejor para mi y mi familia simpre te atienden muy amables More

by Negro281310
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hugo Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 28, 2025 -

M'Lady Nissan responded

¡Muchísimas gracias por tu lealtad y por compartir tu experiencia con nosotros! Nos alegra saber que, viviendo en Wheeling, sigues confiando en M’Lady Nissan y en Hugo para ayudarte a elegir lo mejor para ti y tu familia. Es un honor saber que hemos podido resolver tus dudas y ofrecerte un servicio amable cada vez que nos visitas. Siempre estaremos aquí para ayudarte cuando lo necesites. ¡Gracias por ser parte de la familia M’Lady! Con aprecio, Kamil Zlahoda Gerente de Ventas M’Lady Nissan www.mlady.com

November 25, 2025

Friendly and welcoming employees. Great overall service. No one was too pushy on extra add-ons and we got done at a reasonable time. More

by Colby
Recommend Dealer
Yes
Employees Worked With
Shane Mageland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 28, 2025 -

M'Lady Nissan responded

Dear Colby, Thank you for your kind words and for choosing M’Lady Nissan! We’re so glad to hear that Shane and the team made your experience friendly, welcoming, and pressure-free. It’s great to know everything moved at a reasonable pace and that you felt well taken care of. If there’s anything more we can assist you with, we’re always here to help. Thanks again for trusting M’Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M’Lady Nissan www.mlady.com

November 24, 2025

Muy buen servicio todo el personal amable todo claro y confiable lo recomiendo 100% gracias More

by eramos0624.er
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hugo Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 28, 2025 -

M'Lady Nissan responded

Querido/a eramos0624.er, ¡Muchas gracias por tu excelente reseña! Nos alegra mucho saber que recibiste un servicio claro, confiable y amable por parte de todo nuestro equipo. Hugo estará encantado de saber que hizo una diferencia positiva en tu experiencia. Agradecemos tu recomendación al 100% y esperamos seguir atendiéndote a ti y a tu familia en el futuro. Con aprecio, Kamil Zlahoda Gerente de Ventas M’Lady Nissan www.mlady.com

November 24, 2025

I wanted to highlight the exception client first attitude of Mr Eddie Colville. His attention to detail, walking my wife and I through all the pros and cons of our ultimate purchase was the best car buying More

by sam.bakers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Colville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hummel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2025 -

M'Lady Nissan responded

Dear Sam, Thank you for taking the time to share such a thoughtful review! We're thrilled to hear that Eddie Colville and Ryan Hummel provided you and your wife with the best car-buying experience you've ever had. Eddie's client-first approach and attention to detail truly make him an invaluable part of the M'Lady team. We’re honored to have earned your trust and recommendation. If there's anything you need down the road, don’t hesitate to reach out. Thank you for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

November 22, 2025

I’ve been dealing with Eddie Colville for 15 years. He is amazing!! Go see him!! More

by barb343
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Colville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hummel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 24, 2025 -

M'Lady Nissan responded

Dear Barb, Thank you for your incredible loyalty over the past 15 years! It’s wonderful to hear that Eddie Colville has consistently provided you with amazing service. We’re lucky to have him on our team, and even luckier to have customers like you who continue to come back and share such kind words. We truly appreciate your trust and recommendation—thank you for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

November 22, 2025

Great dealership experience. Everyone was friendly, professional, and easy to work with from start to finish. More

by Hhvalencia12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kamil Zlahoda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Majka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Barbaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 24, 2025 -

M'Lady Nissan responded

Dear Hhvalencia12, Thank you for the great review! We're so glad to hear you had a smooth and positive experience at M'Lady Nissan. It's wonderful to know our team—from start to finish—was friendly, professional, and easy to work with. Your kind words and recommendation mean a lot to us. Thank you for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

Nov 24, 2025 -

M'Lady Nissan responded

Dear Hhvalencia12, Thank you for the great review! We're so glad to hear you had a smooth and positive experience at M'Lady Nissan. It's wonderful to know our team—from start to finish—was friendly, professional, and easy to work with. Your kind words and recommendation mean a lot to us. Thank you for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

November 21, 2025

Shane Mageland was the salesman that was able to get me in the driver’s seat of the SUV I really wanted to buy - a 2025 Nissan Pathfinder Platinum AWD in Scarlet Ember with the Charcoal leather interior. S More

by Grateful First-Time Murano Owner
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kamil Zlahoda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaudia Ksiazek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Majka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Mageland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2025 -

M'Lady Nissan responded

Dear Grateful First-Time Murano Owner, Thank you so much for your thoughtful and enthusiastic review! We’re thrilled to hear that Shane—and I’m glad to be mentioned too!—were able to help you drive off in the 2025 Nissan Pathfinder Platinum AWD you truly wanted. Scarlet Ember with Charcoal leather is a stunning combo, and we’re so glad we could make it happen for you. It means a lot to us that you appreciated both the deal and the post-sale experience. Shane works incredibly hard to make sure every customer feels valued and supported, and we’re so glad he made that impression on you. We truly appreciate your recommendation and hope you enjoy every mile in your new Pathfinder! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

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