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M'Lady Nissan

Crystal Lake, IL

4.9
1,520 Reviews
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5656 Northwest Highway

Crystal Lake, IL

60014

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Showing 1,520 reviews

May 22, 2026

I love this place! ! I have bought 3 cars and my 2 daughters and mom also. We trust Hugo the salesman and won’t go any where else. Hugo IS awesome!! More

by yrosado001
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hugo Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2026 -

M'Lady Nissan responded

Dear Yrosado001, Thank you for your continued loyalty to M'Lady Nissan! We’re incredibly grateful to hear that you and your family have purchased multiple vehicles from us over the years. It means so much to know that you trust Hugo and continue coming back because of the excellent service he provides. We’re thrilled to hear that Hugo has made such a positive impact on your car-buying experiences and that he continues to take great care of you and your family. Your recommendation and kind words truly mean the world to us! If you need any further assistance, please don't hesitate to reach out. Thank you again for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

May 22, 2026

Best Salesman EVER Very Helpful to me & my mother & our needs of a car. Definitely will recommend him to EVERYONE I know More

by tianawyatt1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hugo Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2026 -

M'Lady Nissan responded

Dear Tiana, Thank you for sharing your amazing experience at M'Lady Nissan! We're thrilled to hear that Hugo was so helpful to you and your mother in finding the right vehicle for your needs. Your kind words and recommendation mean so much to us! We truly appreciate your support and are so glad Hugo provided you with such a positive car-buying experience. If you need any further assistance, please don't hesitate to reach out. Thank you for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

May 22, 2026

I had an amazing experience at M’Lady Nissan. The dealership is very clean, organized, and welcoming. All of the staff are incredibly friendly and professional. Especially Antony Barbaro — he More

by Anuu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Barbaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2026 -

M'Lady Nissan responded

Dear Anuu, Thank you for sharing your wonderful experience at M'Lady Nissan! We're thrilled to hear that you found our dealership clean, organized, and welcoming, and that our team provided such friendly and professional service. We especially appreciate your kind words about Anthony Barbaro. It's fantastic to hear that he consistently delivers the best deals along with fast and efficient service while making the entire process smooth and stress-free. Knowing that you've purchased 3 vehicles from Anthony and have been 100% satisfied every time truly means a lot to us. Your loyalty and recommendation are greatly appreciated. If you need any further assistance, please don't hesitate to reach out. Thank you again for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

May 22, 2026

I was up from Mississippi , where I live, visiting family in the area and my friends and family have dealt with Hugo at M'Lady in the past and highly recommended him and yep, they were right , he knows his s More

by mstaben73.ms
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hugo Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2026 -

M'Lady Nissan responded

Dear mstaben73.ms, Thank you for sharing your wonderful experience at M'Lady Nissan! We're honored that your friends and family recommended Hugo, and we're thrilled to hear that he lived up to those expectations. It’s great to know that Hugo helped you find the right vehicle quickly and made the financing process simple and stress-free. We also appreciate your kind words about our friendly team and clean dealership. Earning the trust of customers visiting from out of state means a lot to us, and we’re so happy Hugo earned another satisfied customer! If you need any further assistance, please don't hesitate to reach out. Thank you for choosing M'Lady Nissan, and we look forward to seeing you again in the future! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

May 22, 2026

New building looks great, Same great service as always by Hugo strongly recommend him, takes time and explains everything. A++ More

by jmaya1986
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hugo Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2026 -

M'Lady Nissan responded

Dear jmaya1986, Thank you for sharing your positive experience at M'Lady Nissan! We're so glad to hear that you love our new building and that Hugo continues to provide the same great service you’ve come to expect. It’s wonderful to know he took the time to explain everything and made your experience such a positive one. Your strong recommendation and A++ rating mean a lot to us! If you need any further assistance, please don't hesitate to reach out. Thank you for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

May 20, 2026

Thank you Anthony for your excellent service. You helped me tremendously. Hope you succeed in life in everything you want to do, and keep on doing a great job. It truly impacts peoples lives. God More

by Jaymie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Barbaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Sproch
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2026 -

M'Lady Nissan responded

Dear Jaymie, Thank you for sharing your heartfelt experience at M'Lady Nissan! We're truly grateful for your kind words about Anthony and Sebastian. It’s wonderful to hear that Anthony provided excellent service and made such a positive impact during your purchase experience. Your thoughtful message and recommendation mean a lot to our team. We’re proud to have team members like Anthony who genuinely care about helping customers and creating a positive experience. We will be sure to share your kind words with both Anthony and Sebastian. Thank you again for choosing M'Lady Nissan. We wish you many happy miles in your Nissan, and God bless you as well! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

May 20, 2026

Very nice attention and Service Hugo salesman explained and help in the process of the new car or use More

by Gerardo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hugo Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2026 -

M'Lady Nissan responded

Dear Gerardo, Thank you for sharing your positive experience at M'Lady Nissan! We're delighted to hear that you received very nice attention and service during your visit. It’s great to know that Hugo Duran took the time to explain everything clearly and helped guide you through the process of purchasing your new Nissan. We truly appreciate your recommendation and thank you for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

May 18, 2026

Anthony was helpful and patient. In the end we are happy with our purchase! Everyone was very nice and friendly More

by Smurrayh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Barbaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2026 -

M'Lady Nissan responded

Dear Smurrayh, Thank you for sharing your positive experience at M'Lady Nissan! We're delighted to hear that Anthony was helpful and patient throughout your purchase process and that you are happy with your vehicle in the end. It’s also wonderful to know that everyone you worked with was nice and friendly during your visit. We truly appreciate your recommendation and thank you for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

May 16, 2026

Very pleased with my purchase. Got the car i was looking for at the price i am happy with. More

by K_happy15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hugo Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2026 -

M'Lady Nissan responded

Dear K_happy15, Thank you for sharing your positive experience at M'Lady Nissan! We’re thrilled to hear that you were very pleased with your purchase and were able to get the car you were looking for at a price you were happy with. It’s great to know that Hugo Duran provided you with a positive sales experience throughout the process. We truly appreciate your recommendation and your trust in our team. If you need any further assistance, please don’t hesitate to reach out. Thank you for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

May 16, 2026

Very easy experience as always, second time around with them. Trustworthy people that make it easy to do business More

by harlockvideoblog
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hugo Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2026 -

M'Lady Nissan responded

Dear harlockvideoblog, Thank you for sharing your positive experience at M'Lady Nissan! We're thrilled to hear that your second experience with us was just as easy and enjoyable as the first. It’s wonderful to know that Hugo Duran and our team made the process simple and earned your trust. Repeat customers mean so much to us, and we truly appreciate your continued support and recommendation. Thank you again for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

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