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M'Lady Nissan
Crystal Lake, IL
1,539 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
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Showing 1,539 reviews
July 02, 2026
Shane at M'Lady Nissan was wonderful to work with. He was friendly, helpful, and worked hard to get the numbers to work in the right vehicle for us. He was friendly, helpful, and worked hard to get the numbers to work in the right vehicle for us. More
by Eric
June 30, 2026
Purchased 2025 Pathfinder. Went in for a oil change on our Rogue and while that service was happening ended up getting the Pathfinder. Shane was my sales rep and was great to w Went in for a oil change on our Rogue and while that service was happening ended up getting the Pathfinder. Shane was my sales rep and was great to work with. No hard sales pitch which was great. Really enjoyed the whole process at M'Lady Nissan from service to sales. Thanks again Shane. More
by kdoyle980
Employees Worked With
June 28, 2026
Shane was calm, collective, and to the point with everything I wanted to know. Great salesman over all. everything I wanted to know. Great salesman over all. More
by fireandair
Employees Worked With
June 25, 2026
Anthony at Mlady Nissan in Crystal Lake was very professional and knowledgeable. Helped me find the right car and deal for me! professional and knowledgeable. Helped me find the right car and deal for me! More
by Zachary.alfonso
June 24, 2026
Shane Mageland was our dealer at M’Lady and he was great! I bought my car 6 months ago and I’m still ectremely happy with my purchase. My second car with them. If you’re looking, ask for Shane! I bought my car 6 months ago and I’m still ectremely happy with my purchase. My second car with them. If you’re looking, ask for Shane! More
by Jkpade
Employees Worked With
June 19, 2026
My husband and I went to purchase or first car from M'Lady it was such a pleasent experience. We were greated by a young man by the name of Shane Mageland. He was very knid and not pushy at all. He put M'Lady it was such a pleasent experience. We were greated by a young man by the name of Shane Mageland. He was very knid and not pushy at all. He put up with all of my questions. He had the best sense of humor. so if you are looking for a vehicle ask for Shane. More
by Cathy
June 18, 2026
Traded in my Chevy truck. Honored offer very professional and treated customer very well with respect I’d buy from them. Honored offer very professional and treated customer very well with respect I’d buy from them. More
by Skowronskijerry
June 16, 2026
BUYER BEWARE i had purchased a new 2026 nissan sentra sv from mlady nissan on may 14, 2026 and i had a sub-prime lender Flagship and the finance manager who filled out my contract put the last digit of my p from mlady nissan on may 14, 2026 and i had a sub-prime lender Flagship and the finance manager who filled out my contract put the last digit of my phone numbee as a 6 instead of a 3 and i had to complete my welcome call to verify and authenicate my information and since the phone number was not right Flagship could not call me and mlady nissan called me a week and a half after i purchased the car providing me with the number to call Flagship and i called them i wasn't foing to complete the welcome call until mlady nissan wrote up a new contract with not extended warranty on it and they refused and i refused to complete the welcome call until they fixed the contract and they told me i had to return the car and i returned the car on May 29th, 2026 and general manager and finance manager refused to return my down payment as the deal fell through and i backed out of the deal i return the new 2026 nissan sentra sv to mlady nissan with only 106 mles on it and i bought the car with 23 miles on it and i had to travel 40 miles to purchase the car and bring the car back...mlady nissan is violating illinois consumer fraud and deceptive business practices act (815 ILCS 505/2C) and mlady nissan general manager, finance manager, said they do not care if they do not refund my down payment even though i backed out of the deal because i had the car for almost two weeks but remember finance manager put a different number on my contract and i had to contact the bank after they gave me the number i would not reccomend anyone purchasing a car from mlady nissan and please no one from mlady nissan "customer care" reach out to me because i have asked many times for my down payment to be returned and i have not gotten my down payment back and mlady nissan has not been respectful of my time and my needs More
by annalie roecker
Employees Worked With
Other Employees :
general manager nathen rodriguez
June 13, 2026
I definitely felt luke family. It was a team effort Anthony,Sam,Murf,Eric,Mir. My time at the dealership was very pleasant. Anthony explained everything about the deal and even s It was a team effort Anthony,Sam,Murf,Eric,Mir. My time at the dealership was very pleasant. Anthony explained everything about the deal and even showed me how everything worked on my Nissan Kicks. Even got a call to see if I had any questions. Thanks Mlady Team👍 More
by Ddobenchain
Employees Worked With
Other Employees :
Samuel obenchain
June 01, 2026
Love love love this dealership. They’re very helpful and will work with you to find a car that fits your needs. Hugo is amazing and an honest salesman. He doesn’t pressure you like They’re very helpful and will work with you to find a car that fits your needs. Hugo is amazing and an honest salesman. He doesn’t pressure you like most salesman. He listen for your needs and help you get what you want. Tommy is amazing as well. I refuse to go anywhere else when shopping for a new car. More
by Capriceg1988
