Luxor Auto Group
Scottsdale , AZ
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237 Reviews of Luxor Auto Group
The comfort zone that I experienced was like no other car dealer I went to! From the friendly and cordial demeanor of the salesman nick to the patience and sincere Understanding of my purchase from financ dealer I went to! From the friendly and cordial demeanor of the salesman nick to the patience and sincere Understanding of my purchase from finance manager Lisa I was worry free and only concerned about how fast I could get into my car I am grateful ! Chaz N More
This company is awesome. Their staffs were friendly and uphold a great customer service requirements. No doubt this company had been in line since 20years ago. The prices are good and the quality of the wo uphold a great customer service requirements. No doubt this company had been in line since 20years ago. The prices are good and the quality of the work is good as well. The car I purchased thought had some minor issues, but they were promptly dealt with by the staff. Paul guided me through the process of purchasing my car and his service was excellent. Lisa on the other hand was great in explaining to me the detailed part of the finance and paperwork process. Overall, awesome! More
I want to first start with saying, Lisa Rosselli was amazing! She made things happen for me in Financing that no other dealership was able to do. Her expertise, professionalism, honesty and strengths a amazing! She made things happen for me in Financing that no other dealership was able to do. Her expertise, professionalism, honesty and strengths at what she does is my main reason for coming to Luxor Auto. When all of the other dealerships ignored me, she took me under her wing and worked with me. She did everything in her power and worked very hard to get me into the vehicle I wanted, without making me feel horrible for my credit issues. This was the best shopping experience I have ever had. She was incredible to work with! Thank you Lisa! \I would also like to take this opportunity to express my gratitude and appreciation to my Salesmen Shaw and Paul. They coordinated everything so well. I was made to feel at home by all members of the Luxor Team. I will definitely recommend Luxor Auto group to all of my friends! S.C. More
Very friendly environment and great customer service. The prices are good and the quality of the work is good. The car I liked they just got it so it had some things it need to get fix and they fix it right prices are good and the quality of the work is good. The car I liked they just got it so it had some things it need to get fix and they fix it right away. About the financial part they were really friendly and explain everything very clear. Is a good place for getting a car. More
i was out shopping for a car .i went to my old finace co. chapman, but i got a lot of run around .i was pretty upset. but i was thinking about a review i read when i was onling shopping for a car so i stoppe chapman, but i got a lot of run around .i was pretty upset. but i was thinking about a review i read when i was onling shopping for a car so i stopped by and boy was i glad i did. i got a great deal from Paul, and great help from lisa. i ended up with a lot newer car then i was shopping for and i would recommend luxor to all my friends. More
Lisa, made sure to properly introduce herself and made sure that everything was Clear and frequently asked if I had any question. She also made sure to offer any extra services that they might offer. sure that everything was Clear and frequently asked if I had any question. She also made sure to offer any extra services that they might offer. More
I just drove my newly purchased car home from Luxor Auto feeling almost surreal at the experience I just had with this dealership. Let me first say, I am a single women with a young adult female child. I so feeling almost surreal at the experience I just had with this dealership. Let me first say, I am a single women with a young adult female child. I so dreaded what i thought was going to be a time consuming, grueling, back and forth with salesmen trying to outwit me on the price of a vehicle. I spent a few months doing some homework and researching the best company I could begin this task and felt good, not totally sure, but okay about starting with Luxor auto. I started by looking at their websites for a few months and was impressed with their inventory as well as prices. Most of their vehicles showed a "free" Carmax report(a lot of the car websites would charge or tell you to contact dealers to see this report), but Luxor revealed it with the car as well as the Kelley Blue book price and the price they were asking for vehicle. This information already eliminated alot of the haggling I thought I would have to do at the dealership where I thought I would spend a 24-48 hr period. The pictures of the vehicles were fabulous. I did all my shopping literally online, alone, no pressure, at my leisure until I was ready to make the deal. When I did finally contact Luxor about a vehicle I was interested in, I received a call from "Nick" who was so calm and informative and NOT PUSHY, I felt confident I chose the right dealership. After doing the typical application, getting the proper documents to Nick,(all via fax,phone, etc.) Nick had the deal done within the week to my shock and satisfaction and all this in the comfort of my home. Suffice it to say, When I finally after a week, went to the dealer to actually see car, I was pleasantly surprised to see the car looked very much like the pictures. There were a few minor details that i noticed that needed to be taken care of and Nick didn't hesitate to offer to take care of these minor fixes. The energy of the dealership was very positive, relaxed, and very much like a family. Nicole was wonderful in working on the terms that would work for my personal situation. I was so overwhelmed by how pleasant the whole experience was! I never ever thought I would say "I actually ENJOYED PURCHASING my vehicle!!!. I would recommend Luxor Auto with 5 STARS!!!! More
My Wife and I visited Luxor on a Sunday late and were treated above and beyond what were expected. We were in a tough situation, completely upside down with a trade that was not work much at all. We knew treated above and beyond what were expected. We were in a tough situation, completely upside down with a trade that was not work much at all. We knew it was going to be tough to get the deal done because we had a trade with a loan on it and we knew we weren’t going to be the easiest to qualify for a loan. Derek the salesman was spectacular in ensuring that we not only had the car that we wanted but making sure we understood, had the correct expectations and were happy. Justin the sales manager was very reassuring when we weren’t too sure ourselves; he superseded the mark that anyone would expect from any dealership. Sy the owner even had communication with us, when he realized how bad we wanted the car and saw that we were willing to raise our mark he obliged and did the same. Lastly but not least, Lisa in finance was amazing. She truly impressed me. She fully explained to me what was possible, no jokes, gimmicks or hidden terms. She laid it all out on the table and allowed me to make the best decision on what I thought was best for me. Luxor Auto Group was amazing. I felt like I was an important client and friend. Thank You all!!! More
I have been doing business with Luxor Auto for several years now and i just recently purchased my 6th car from them. I hadn't been back in a while but i must say they really went the extra mile for me and years now and i just recently purchased my 6th car from them. I hadn't been back in a while but i must say they really went the extra mile for me and got me into the exact car i wanted. Great job ! More
Talk about taking the plunge. I purchased a 100K plus Ferrari sight unseen from this Dealer. There were very accommodating and were also very amenable to me getting a pre-purchase inspection, which I di Ferrari sight unseen from this Dealer. There were very accommodating and were also very amenable to me getting a pre-purchase inspection, which I did. They wanted me to fly out but my schedule was not going to allow that. Once it passed inspection, we settled on a price and what would be included with the car (2 sets of rims)they arranged transport across country. When the car arrived and I watched it come off the truck I knew I had made a good call. Once I got to drive it I was thrilled. This dealer is in my opinion very good with the mods they do to the cars. They add those special touches that really make it stand out, and I thought the pictures on the web site were very accurate (car actually looks better in person, this car is jaw dropping). Only problem I had was the 2nd set of wheels never came. I called Sy the owner and turns out the sales associate had taken a new position and it got lost in the shuffle. He said he would personally handle it. 4 days later new rims with new tires at my house. I highly recommend this dealer, looking forward to my next purchase with them though it may be a while before I get tired of the Ferrari. More