Luxor Auto Group
Scottsdale , AZ
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237 Reviews of Luxor Auto Group
We purchased a 2011 Cadi CTS V-Series black on black. The sales agent was great to work with very accommodating knowledgeable and receptive to our needs. Furthermore he wasn't very intrusive or rude and very sales agent was great to work with very accommodating knowledgeable and receptive to our needs. Furthermore he wasn't very intrusive or rude and very helpful. The sales team put in place a very nice package we couldn't refuse. Thanks guys for the new tires,tinting the windows and the extended warranty. You also threw in the floor Mats;) most car dealers wouldn't have don't this. The overall experience was great. The vehicle runs and looks great!!!!.The next car were looking for will be a Ferrari and or Bentley. Thanks guys! More
Our intent was to purchase 2 cars, one a van of sorts and a sedan. We were very impressed with the care we were given. Lisa is extremely professional and very sharp at the paper work. a sedan. We were very impressed with the care we were given. Lisa is extremely professional and very sharp at the paper work. More
Found the vehicle I was looking for and called the number provided. I spoke with Lisa Rosselli who was very friendly and extremely helpful. Having to drive nearly a 160 miles round trip, when I arrived I w provided. I spoke with Lisa Rosselli who was very friendly and extremely helpful. Having to drive nearly a 160 miles round trip, when I arrived I was greeted and asked if I needed anything. I was shown the vehichle and knew it was just what I wanted. Paul Alverson also assisted Lisa and was very patient and helpful with all my questions. I would recommend the Luxor Auto Group to anyone looking for a vehicle. They get 5 Stars from me. More
Overall this was a very successful experience for all (and we gave up a very loved car). We went to test-drive a Cayenne Turbo and ended up buying it the same day! The attention to every question and res (and we gave up a very loved car). We went to test-drive a Cayenne Turbo and ended up buying it the same day! The attention to every question and responsiveness to questions was superb! Even after the deal was consummated, Curtis was still responsive and timely with responses and follow-through with promised answers. Everyone was professional and eager to complete the sale to the satisfaction of the customer (us). We really appreciated how well all was accomplished. And mark my words, Curtis will go far, in whatever he endeavors to accomplish! Chris, new, was also extremely helpful. More
This is my fifth deal with Luxor Auto Group, and I am so pleased. I would recommend anyone looking to purchase a great used car, to give these guys a look..Quality service, no pressure sales and always goin pleased. I would recommend anyone looking to purchase a great used car, to give these guys a look..Quality service, no pressure sales and always going that extra little bit to make their customers happy! Thanks a million... Joe Reynoso More
Shawn provided excellent customer service. He answered questions and provided a quick response. Lisa prepared all documents beforehand so when we arrived all we had to do was sign - this was very conveni questions and provided a quick response. Lisa prepared all documents beforehand so when we arrived all we had to do was sign - this was very convenient and time efficient. More
The cars are top of the line. The customer service was outstanding. They are honest and strait forward. There are no gimmicks. We felt comfortable from the moment we walked in there. Lisa was fabulous in outstanding. They are honest and strait forward. There are no gimmicks. We felt comfortable from the moment we walked in there. Lisa was fabulous in working out a great deal that was within our budget. She was also very sweet and took care of us. Cory was really nice and we got the deal done fast. I had a couple little issues with the car, and Shawn ordered the parts and is fixing it once they are in with no hassles. We have already recommended them to people, and will continue to recommend them. We are very happy we ended up going to Luxor Auto. Thanks guys for making out first car buying experience an outstanding one. - Mike and Andrea. More
I'm writing this review a few hours before I get my car back from Luxor Auto. I recently purchased an absolutely gorgeous 2012 CLS Mercedes. I had been looking for a matte white CLS for a few months and back from Luxor Auto. I recently purchased an absolutely gorgeous 2012 CLS Mercedes. I had been looking for a matte white CLS for a few months and the one day I decided to stop into Luxor, it was there. After I took it home though, I started noticing that it had a handful of cosmetic flaws. When I went back to Travis with my issues he told me they would take care of it because they themselves did not apply the wrap on the car. I thought that was wonderful news since the price of the car was fairly high, even for a used CLS(albeit slightly used). Well, judging by the look of the other cars that they actually DID work on I have high expectations! I have no doubt though they the car will look even more beautiful when I get it back. Customer service was great when I purchased the car and hopefully when I get the car back, there will be another example of how great this dealership is. More
Where do I began...Let's start with the SALESMAN OF THE YEAR, "Curtis Pinlelton"! He is by far the most knowledgeable salesperson I have ever met (yes even better than Justin for all you Justin disciples) YEAR, "Curtis Pinlelton"! He is by far the most knowledgeable salesperson I have ever met (yes even better than Justin for all you Justin disciples). His customer service skills are impeccable and his work ethic is BEASTLY! he stayed several hours after his shift was over just to make sure I knew little nuances about my new Lexus LS 460 L. I could go on and on and on about him, but I don't want to run out of characters for Ron Olmsted the Finance Director. Ron shopped around to get me the best deal litterally....and when he found a great deal and I seemed a lil "iffy"...he spent another couple of hours getting me the absolute best deal possible. I am a Disabled Military Veteran, and they treated me like I was Larry Fitzgerald! They put me in a BMW 750 till they got my deal done....Excellence all the way around folks. So here is my motto for Luxor Auto Group "IP of Priestly Enterprises Inc." Good Better Best, Luxor Auto Group never lets it rest, till Good is Better, and Better becomes Best! Love you guys your brother in Christ, La'Renzo Binns More
I was sold on their service from the moment I called there. Shawn was very pleasant and knowledgable of the car I was inquiring about. We drove 2 hours that same day to meet him. He had the car ready an there. Shawn was very pleasant and knowledgable of the car I was inquiring about. We drove 2 hours that same day to meet him. He had the car ready and waiting for inspection, after a walk around and some discussion about a few small items, we had easily come to an agreement on the price. Come pick up time not only was it freshly cleaned and ready but the list was done above and beyond our agreement and my expectation! Happy indeed. Lisa Rosselli was our finance person on this one, I had come to her with half cash and half prefinaced loan for 7.9%, she was very quick to sell me on her potential of lowering that rate, which she did in no short order (6.2%) and we were on the road home in no time! Thank you Shawn and Lisa for the pleasant experience. We are planning to start shopping for another SUV early next year and will be starting with this team first. Steve Abner, Wittmann, AZ More