
Loyalty Chevrolet Cadillac
Williamsburg, VA
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275 Reviews of Loyalty Chevrolet Cadillac
Pesky OEM issue Holiday competently solved an elusive but worsening drive train issue in a one day visit. Holiday checked Cadellic service bulliten to zero in on the Holiday competently solved an elusive but worsening drive train issue in a one day visit. Holiday checked Cadellic service bulliten to zero in on the root cause. More
Best Auto Service Experience. Ever. Anywhere! I went by to drop my car off for a service. Super friendly, courteous, neat, nice people there to help. Told them I needed a ride to the golf course I went by to drop my car off for a service. Super friendly, courteous, neat, nice people there to help. Told them I needed a ride to the golf course where I was playing that morning. Immediately escorted to a courtesy car and delivered directly to the golf course. No muss, no fuss. Easy. After the round of golf, I called them to insure my car was ready. Greeted by a service rep who said he'd send the courtesy car to pick me up. They were there to pick me up faster than I had even planned on and were waiting for me. Picked up my car after the service. Free wash, cold bottle of water. What more could anyone ever ask for from any service organization. Holiday is the BEST! More
Great Service & being recognized :) Thank you Rob Pineman for getting me in and out for oil change that afternoon! Always look forward to my Gummi treats. :) My car was thoroughly looked Thank you Rob Pineman for getting me in and out for oil change that afternoon! Always look forward to my Gummi treats. :) My car was thoroughly looked over and returned shortly thereafter. More
Service Center Friendly, Efficient, done in a timely manner. Art stop to say Hi and ask how I was doing. My experiences over the years have always Excellent. Friendly, Efficient, done in a timely manner. Art stop to say Hi and ask how I was doing. My experiences over the years have always Excellent. More
Free inspection Realized I had not had my Tahoe state inspection done on the last day of the month. Holiday got me in and out without an appointment within an hour an Realized I had not had my Tahoe state inspection done on the last day of the month. Holiday got me in and out without an appointment within an hour and free of charge. I have been consistently pleased with my service needs at this dealership. More
GREAT!.👍👍 Staff Friendly and Professional. Art and Michael both stopped and talked to me very important to have that kind of personal contact!. Aris , Lynn and Staff Friendly and Professional. Art and Michael both stopped and talked to me very important to have that kind of personal contact!. Aris , Lynn and Clint were Helpful and extremely nice!. Would HIGHLY RECOMMEND this Dealership and Serice Department. More
excellent I am amazed at how great I was treated. To me Customer Service is every thing and Holiday Chevrolet Cadillac exceeded my expectation. I went home and I am amazed at how great I was treated. To me Customer Service is every thing and Holiday Chevrolet Cadillac exceeded my expectation. I went home and told my friend how well I was treated it was such a warm experience. The dealer and owner both recognized me and inquired about my family and myself. I absolutely will buy my next car from them I am a life time customer. More
Met expectations Satisfied the check engine problem ,requiring new plugs and wiring harness. Then found and fixed a gasket leak.A special thanks to James for his help. Satisfied the check engine problem ,requiring new plugs and wiring harness. Then found and fixed a gasket leak.A special thanks to James for his help. More
100,000 mile service and alignment I was greeted professionally when I arrived, and was able to watch my car service from the Customer Lounge. Although I was there longer than any of t I was greeted professionally when I arrived, and was able to watch my car service from the Customer Lounge. Although I was there longer than any of the other customers, since I had a large amount of work done, I was not bored. There is a large amount of magazines to select from, the TV was on and the controller is available for station changing. During the wait I was greeted by the owner several times as well as given updates on the cars progress. I will have my car serviced here for another 100,000 miles. It might have been easier on this day if there was a chess set available. More
Always great service They give everyone, no matter where they bought their car, free state inspections. From the sales office, body repair shop, to the service department, They give everyone, no matter where they bought their car, free state inspections. From the sales office, body repair shop, to the service department, they make you feel like family. More