
Loyalty Chevrolet Cadillac
Williamsburg, VA
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275 Reviews of Loyalty Chevrolet Cadillac
Excellent attentive team! This is a very personable and professional dealership. They take the time to listen and answer questions. I was very impressed with their team approac This is a very personable and professional dealership. They take the time to listen and answer questions. I was very impressed with their team approach. More
Recall I finally made an appointment after getting the recall notice on my vehicle. The staff were incredibly nice and helpful. I’m a new driver and don’t kn I finally made an appointment after getting the recall notice on my vehicle. The staff were incredibly nice and helpful. I’m a new driver and don’t know much about cars so I had a couple of questions before coming in and the guy who I spoke to was helpful. The waiting room is nice and I got free hot chocolate and snacks so I was happy. It only took 30 mins, which was a pleasant surprise. More
Great service Called for appointment,they went out of their way to accommodate me ,broght car in efficiate very little wait time Big thank you will certainly tell m Called for appointment,they went out of their way to accommodate me ,broght car in efficiate very little wait time Big thank you will certainly tell my friends More
Great people, great service Time again for our free VA inspection. Treated like a paying customer. Could not ask for more. Techs are friendly and knowledgeable. Service desk f Time again for our free VA inspection. Treated like a paying customer. Could not ask for more. Techs are friendly and knowledgeable. Service desk folks keep you updated on the process. Look confused, first employee to notice will ask how can I help. Great customer friendly, service oriented business. More
Oil Change Brought the vehicle in at 7:45. They were done an hour later. This is the level of competence I have come to expect from the dealership. These guys ar Brought the vehicle in at 7:45. They were done an hour later. This is the level of competence I have come to expect from the dealership. These guys are awesome! More
Excellent service, good communication After experiencing difficulty with the CUE system, the Service Department worked with me to secure some GM assistance to resolve the problem. Parts w After experiencing difficulty with the CUE system, the Service Department worked with me to secure some GM assistance to resolve the problem. Parts were installed in a timely manner and everything works properly. More
Love this place Bought a 2015 Chevy Pickup 2 years ago & has always gotten good service from them. Friendly folks. Last week my truck started to cut off while idling. Bought a 2015 Chevy Pickup 2 years ago & has always gotten good service from them. Friendly folks. Last week my truck started to cut off while idling. They spent most of the day running test & found out I had just gotten a bad tank of gas. They advised me to just burn it off. I was relieved because I was expecting a big problem. This guys are honest & do a great job. More
Oil Change They always do a good job and very swiftly and everyone is very friendly. They have always been this way I have used this dealership for many years !! They always do a good job and very swiftly and everyone is very friendly. They have always been this way I have used this dealership for many years !!!!..Thank everyone for me!!! More
Great dealership! Everyone from Art to Craig to Financing to receptionist were friendly, helpful, and professional! I knew I was in great hands as soon as I walked thro Everyone from Art to Craig to Financing to receptionist were friendly, helpful, and professional! I knew I was in great hands as soon as I walked through the door. The atmosphere of professionalism remains throughout the dealership! More
Excellent Buying Experience I was pleased to find professionalism and courtesy courtesy by Craig my salesman. He answered all questions and worked to get me the price I wanted t I was pleased to find professionalism and courtesy courtesy by Craig my salesman. He answered all questions and worked to get me the price I wanted to pay. I had one problem while out on a test drive of the vehicle (2005 Chevy Avalanche) in that the check engine light came on. It did go out but after delivery it is now back. I will be stopping by tomorrow to get this issue corrected. I have total faith that it will be taken care of More