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Lou Fusz Kia - Service Center

St. Louis, MO

4.5
2,503 Reviews

2,503 Reviews of Lou Fusz Kia - Service Center

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August 28, 2023

Very good service, appreciated that they fixed the problem. They also proactively got me started on another recall issue (at no cost), which I appreciated. More

by shoeplinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not recall his name, but he was in the service department (which is not listed here)
Aug 31, 2023 -

Lou Fusz Kia responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

August 26, 2023

Good place. ..location...and good service people. Hope it stays that way and like that they wash the car. More

by joycemateck11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept...
Aug 28, 2023 -

Lou Fusz Kia responded

We are delighted to learn about the excellent experience you had at our store. Our dedicated staff consistently strives to ensure customer satisfaction. We eagerly anticipate the opportunity to serve you once more!

August 25, 2023

Great service, especially the body shop. Always keep you updated on what is happening with your vehicle. More

by Kennethsawicki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Pastor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Sawicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2023 -

Lou Fusz Kia responded

Thank you for your kind words about our store. We are happy to have you as our customer, and we look forward to seeing you in our store again in the future!

August 25, 2023

I found everyone to be friendly, efficient, and timely. The facility was well maintained with a variety of beverages available. More

by DEEAKISER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doyle Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Lou Fusz Kia responded

We want to express our appreciation for taking the time to share your store experience. We're thrilled to have been able to offer you a wonderful time. Looking forward to your next visit!

August 24, 2023

The staff always does a great job, I even look forward to the experience knowing my car is in good hands. More

by wmsmg2854
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki Pollard, Zach Leentz
Aug 24, 2023 -

Lou Fusz Kia responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store, and we look forward to serving you again.

August 24, 2023

They replaced ac compressor and brakes/rotors. I found out a week later , at Meineke, that the noise I was hearing was a wheel bearing/hub in the front drivers side. Noise is gone and my wall More

by bljharris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Aug 24, 2023 -

Lou Fusz Kia responded

Thank you for bringing this issue to our attention. We will be passing your message along to our management team. We are always working to give our customers the best experience possible, and we hope to resolve this issue and see you in our store again.

August 24, 2023

I picked up my 2022 vehicle and the check engine light was on. Needs 9 things fixed More

by darst11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan salesmen-sold me vehicle and that was it. Kristen help me more when I picked it up then Ryan did. She was the only live person that could help me find answers about my car
Aug 24, 2023 -

Lou Fusz Kia responded

Thank you for bringing this issue to our attention. We will be passing your message along to our management team. We are always working to give our customers the best experience possible, and we hope to resolve this issue and see you in our store again.

August 24, 2023

Always a pleasure to have work done here! Great staff, fast effecient, and great at getting all of the work done quickly and knowledgeably ! Will always come back here. And returning it washe More

by kingtypo246
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service managers
Aug 25, 2023 -

Lou Fusz Kia responded

Thank you for your kind words about our store. We are happy to have you as our customer, and we look forward to seeing you in our store again in the future!

August 23, 2023

Great Service fast! Staff are friendly and worked around my schedule! Will definitely return, thanks Lou Fusz Kia. More

by Audra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Kloempken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Stumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2023 -

Lou Fusz Kia responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

August 23, 2023

Experience was great. Had to bring in my 2015 Kia Sportage in for a recall. The service was, great, friendly and timely, Thank you Lou Fusz team. More

by b_feathers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Aug 23, 2023 -

Lou Fusz Kia responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

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