Lou Fusz Kia - Service Center

Nicci Pollard did a great job checking me in and out and keeping me informed of service needs. She is friendly and a total professional. I always ask for her when scheduling service. Every aspect of my visi keeping me informed of service needs. She is friendly and a total professional. I always ask for her when scheduling service. Every aspect of my visit was top-notch. More

It's always my pleasure to take my Kia Sorento to Lou Fusz Kia when it needs to be serviced. They are thorough and keep you informed during the process. Andy is one of the best service advisors that I've Fusz Kia when it needs to be serviced. They are thorough and keep you informed during the process. Andy is one of the best service advisors that I've worked with; and Joey Smith found the glitch in the camera system and was able to get it repaired. Nice work guys! More

Personnel in the service department are excellent. Nicci and Kevin are the names that I recall most frequently addressed my problems and have always been courteous and helped me get a quick appointmen Nicci and Kevin are the names that I recall most frequently addressed my problems and have always been courteous and helped me get a quick appointment if possible and take care of my needs. More

Very courteous experience. Did not want upswell offer at this time that was presented. Service was prompt. Did not want upswell offer at this time that was presented. Service was prompt. More

After multiple visits, I find the service dept at Lou Fusz completely trustworthy. They are playing the long game here, treating their customers right. Fusz completely trustworthy. They are playing the long game here, treating their customers right. More

We use Lou Fusz KIA anytime we need service. Their personnel are always professional, helpful, kind, and knowledgeable! Every employee we have ever dealt with in their Service Department, such a Their personnel are always professional, helpful, kind, and knowledgeable! Every employee we have ever dealt with in their Service Department, such as Service Writer Kevin D., Mechanic James S,, and Manager Andy Stumm, is simply outstanding in their job! They are willing to pick up and deliver if we need that service and their efficiency is appreciated. We are always confident that they complete the work right and at a fair Price! More

Overall great experience. Always prompt. My only complaint is they forgot to change the batteries in my key FOBs like I requested. Always prompt. My only complaint is they forgot to change the batteries in my key FOBs like I requested. More

Friendly and professional as always. Quick service and they always get my car back to me nice and clean! Quick service and they always get my car back to me nice and clean! More

Nicci helped me with my repairs. Very professional. She greeted me and helped me through the repair process. I choose Lou Fusz over everybody else because the quality of the customer Very professional. She greeted me and helped me through the repair process. I choose Lou Fusz over everybody else because the quality of the customer service. More

Took 2. 5 hours to do an oil change and recall on Kia K5, noticed a bubble in my tire which I am thankful for, but just to buy tire and have it put on was $25 5 hours to do an oil change and recall on Kia K5, noticed a bubble in my tire which I am thankful for, but just to buy tire and have it put on was $250, tire rotation and balance was going to be an extra like $150 on top of that, got it all done at Wal Mart for $200. You would think you would atleast have a competitive price for those things for someone who purchased a brand new car with you, but I guess that is not the case. Atleast the oil changes are covered. More