Lou Fusz Kia - Service Center

Extraordinary Customer Service I went to the service center to get a free car wash. I was informed that I was in need of an oil change too (all at no charge). The service technician I went to the service center to get a free car wash. I was informed that I was in need of an oil change too (all at no charge). The service technicians were very personable. They directed me to the customer waiting area. The service would last about an hour. I was pleasantly surprised. It was like walking into to someone's home. The chairs and couches we super comfy, they offered free wifi and the baseball game was on the tv! The time went by so fast because I was comfortable. I will not be stressed about future appointments! Everything was great! More

Gets better & better. Awesome service & speedy experience. Service advisor. Andy, Carl & Kevin are the coolest bunch of guys I met at a dealership & they take care of custo Awesome service & speedy experience. Service advisor. Andy, Carl & Kevin are the coolest bunch of guys I met at a dealership & they take care of customers to a TV. Can't wait for the new updates to the new location and keep up the great work thank you. More

Excellent service. Highly professional. Every time I have taken my car for service the personnel were highly professional, courteous and addressed my concerns. The work was performed impecca Every time I have taken my car for service the personnel were highly professional, courteous and addressed my concerns. The work was performed impeccably. Recommend without reservations. More

Great Service! We just had a trailer hitch installed on our Kia Sorrento for a bike rack. Kevin was very helpful in taking care of this as well as an oil change, ti We just had a trailer hitch installed on our Kia Sorrento for a bike rack. Kevin was very helpful in taking care of this as well as an oil change, tire rotation and alignment. The service department employees at Lou Fusz Kia have always been helpful, efficient & polite. I know the work done is of high quality. More

Quality Service I bought my Kia Shortage from Sam at Lou Fusz Kia in 2008. I have used the Lou Fusz Kia service center for every oil change and other services for th I bought my Kia Shortage from Sam at Lou Fusz Kia in 2008. I have used the Lou Fusz Kia service center for every oil change and other services for this vehicle. It is now 2016 and I am getting ready to roll 95,000 miles and Sam (now in the service department), and the rest of the service team, have been extremely nice and helpful over all of these years! Their new location is very clean and easy to get to. Looking forward to working with them for the next 100,000 miles! More

First service Just brought my Kia Optima in for first service appt. Kevin was very friendly and took time to explain everything including a few minor recall type i Just brought my Kia Optima in for first service appt. Kevin was very friendly and took time to explain everything including a few minor recall type issues that needed to be addressed. My car was finished at the time he promised. And Marcus, who was cleaning another vehicle was kind enough to stop what he was doing and help me locate my car when I couldn't find it on the lot right away. More

Oil change My service is always awesome there. The guys are always friendly and fun to talk to. I will see you all in the future at the new location!!! My service is always awesome there. The guys are always friendly and fun to talk to. I will see you all in the future at the new location!!! More

Outstanding Service! They are excellent in customer service and in servicing my car. I feel taken care of and I trust them. That's HUGE! I've bought my last 2 cars from L They are excellent in customer service and in servicing my car. I feel taken care of and I trust them. That's HUGE! I've bought my last 2 cars from Lou Fusz even while living in another state I drove back to MO and bought from them. More

Treated me like a King! I had Chris as my Salesman. He treated me like I was Royalty. And found a vehicle that I like and in my budget. And found a loan for me. That works fo I had Chris as my Salesman. He treated me like I was Royalty. And found a vehicle that I like and in my budget. And found a loan for me. That works for me. He also got G.A.P. insurance for me with 7 free oil changes. Plus anything needs to be done to the vehicle. It's covered. I highly recommend this dealer to anyone. More

Car not starting I was having trouble getting my car to start several days in a roll. So I called the dealership and talked to them - sounded like it was my battery, I was having trouble getting my car to start several days in a roll. So I called the dealership and talked to them - sounded like it was my battery, so I talked to the gentleman in the parts department. He was very helpful and told me about the battery they carry for my car and it having a life time warranty. After I got off work I run by the dealer ship and they were very willing to help me with my issue. The gentleman at the service help got me checked in and had the battery replaced in no time. As always very friendly group of guys. Would not go to another dealership - and I live in troy MO. There are a couple of Kia dealers closer to home, but I like the guys at the Lou Fusz Kia. I worked with more then one service guy... Let me add that I called auto zone an was told that a 2 year battery was $120.00, so when Kia told me I could get a lifetime battery for $150.00 that was a no brainer for me. More