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Lou Fusz Kia - Service Center

St. Louis, MO

4.5
2,429 Reviews

2,429 Reviews of Lou Fusz Kia - Service Center

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February 05, 2019

GREAT SERVICE I was allowed to use my reward points to pay for my scheduled service and there was a repair that I was unaware that I needed that they took care of u More

by JATUANE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Lentz
February 04, 2019

My Soul was recently in for an oil change. I had my Kia Soul in last week for an oil change and brake fluid replacement. It was completed very quickly and efficiently. I always work with Zack L More

by AMRUNNELS01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Lentz
Feb 24, 2020 -

Lou Fusz Kia responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you.

February 04, 2019

Super Services I needed to get my car tags renewed because I was overdue and needed an emissions test. You fit me in that day. Polite, friendly, efficient, and I More

by PZCATS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Feinstein, Kris Portnoy, Zack Lentz
Feb 24, 2020 -

Lou Fusz Kia responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. If you have any questions, please don't hesitate to reach out to us again.

February 04, 2019

my experience was good service was quick but it took several attempts to make a appointment but when we did connect getting the time and day was available. so thank you More

by Bridjet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Stumm
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Lentz, Lucas Sellers
Feb 24, 2020 -

Lou Fusz Kia responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road.

February 04, 2019

Body work Friendly staff, they work with a client to meet client's needs, doing high quality work. I would recommend this place of service to my friends and rel More

by jgritsan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam ( sorry, I do not know his last name)
January 30, 2019

Very efficient Satisfied with the professionalism of the service department and staff as a whole. Didn't have to wait a long time for my vehicle and the courtesy car More

by ARAMINTAYATES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Kloempken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Degenhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Lentz
Feb 24, 2020 -

Lou Fusz Kia responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

January 30, 2019

Timeframe Service department was very friendly although it must have been busy....I had an appointment early for an oil change and tire rotation and it took ove More

by JOSTHEUN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Lentz
Feb 24, 2020 -

Lou Fusz Kia responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you.

January 28, 2019

Great service I called at 7am with an issue I noticed the night before. I was getting ready to go out of town for the weekend and wanted to see if there was a major More

by howard_hannah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Lentz, Kevin Derleth
January 28, 2019

Great service Always accommodating and honest. Willing to go the extra mile to make it work for me. I love this place and trust my car in their hands. More

by colcar0311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember
January 25, 2019

replacement of engine LoU Fusz service technicians were able to check and work with Kia in order to have my engine replaced under warranty, Process was super easy and not More

by LYNALE3921
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicci Pollard, Lucas Sellers
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