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Lou Fusz Kia - Service Center

St. Louis, MO

4.5
2,493 Reviews

2,493 Reviews of Lou Fusz Kia - Service Center

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September 10, 2024

Great experience! Ryan was specifically very helpful. The finance team was ok. I dealt with this dealer only because of Ryan’s prompt response throughout our interacti More

by s2aggarw08
Recommend Dealer
Yes
Employees Worked With
Ryan
Sep 12, 2024 -

Lou Fusz Kia responded

We're happy to hear that Ryan was able to take care of you!

September 09, 2024

The service team are great. Always friendly and helpful. They give plenty of information about suggested services. More

by crawelc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Stumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Lou Fusz Kia responded

We're glad that our service team was able to take care of your needs!

September 07, 2024

Great friendly service delivered in a timely manner. My car was finished well before the scheduled time More

by Uhlesm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
Sep 12, 2024 -

Lou Fusz Kia responded

Thanks for the kind review!

September 07, 2024

I brought my 2016 Kia Forte in for the SC238A recall Brake line inspection /replacement.. very happy with the work that was done on my car... Zachery Lentz was the service advisor and he kept me info More

by dreamboatannie7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachery Lentz, Tech: Jim Sefrit
Sep 12, 2024 -

Lou Fusz Kia responded

We're glad that Zachary was able to take care of your needs!

September 06, 2024

Easy check-in, comfortable area for you to wait with coffee and soda available, and free car wash with service More

by ssnyderdvm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Laws
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Hough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Lou Fusz Kia responded

Thank you for the review!

September 05, 2024

There is a gentleman who works at this location by the name of KJ. He kept me informed about my car. The day after I bought my jeep I went to deliver the title for the car that I traded in. It started mak More

by wdi1998
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sep 06, 2024 -

Lou Fusz Kia responded

We're thrilled that KJ was able to assist you with your needs!

September 05, 2024

Friendly and helpful sales and service professionals. They always take great care of me! 5 stars! More

by nco1188
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cerva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Malik G
Sep 06, 2024 -

Lou Fusz Kia responded

Thanks for the kind words!

September 05, 2024

They are always very pleasant and helpful. Going there is one of the reasons that having my Kia is an enjoyable experience. More

by deborahahmed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I worked with the service desk staff.
Sep 06, 2024 -

Lou Fusz Kia responded

Thank you for the kind words, we appreciate you!

September 05, 2024

Worked with Zach in Service. He was great to deal with. Very professional and had my car retuned quickly More

by gustafsonj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Feinstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Cerva
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach
Sep 06, 2024 -

Lou Fusz Kia responded

We're happy that Zach was able to take care of you!

September 03, 2024

My oil change was quick and efficient. They did a great job and were polite. More

by britkult2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Johnston
Sep 04, 2024 -

Lou Fusz Kia responded

We're glad that we were able to perform an oil change in a quick manner!

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