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Lou Bachrodt Auto Mall
Rockford, IL
2,188 Reviews
Since opening our doors, Lou Bachrodt Chevrolet has stayed true to our commitment to providing quality products and services to all of our customers. Conveniently located in Rockford, IL., we help customers from Janesville to the suburbs and everywhere in between. We'll do our best to ensure our showroom hosts a variety of cars, trucks, minivans, and SUVs in many different shapes, sizes, and prices. We not only have an amazing selection of brand-new cars but an impressive selection of pre-owned vehicles that are just as fantastic. Here at Lou Bachrodt Chevrolet, we pride ourselves on being one of the best Chevy dealers in Illinois!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,188 reviews
July 12, 2025
Salesmen we’re profession, honest. They showed me all of my options. Jim Edgar was great. They showed me all of my options. Jim Edgar was great. More
by freeburgt
Verified CustomerEmployees Worked With
July 10, 2025
Over $200 to diagnose an exhaust problem with a vehicle we purchased off their lot 6 months prior. The issue should have been caught when they did a vehicle inspection prior to putting it on their lot. I w we purchased off their lot 6 months prior. The issue should have been caught when they did a vehicle inspection prior to putting it on their lot. I would also question how well they inspect their used vehicles. This one also required an air filter at the first oil change we brought it in for. The one was very dirty so they obviously are not doing very good inspections. More
by brian.w.thueme
Employees Worked With
Service Department
July 07, 2025
Jim, and the rest of the staff made this a fun, easy experience. Recommend them. experience. Recommend them. More
by AIMEEBURIAN
Employees Worked With
July 07, 2025
My saleswoman was very knowledgeable and helped me find the perfect vehicle within my budget & the finance department was also helpful & explained all the paperwork clearly. the perfect vehicle within my budget & the finance department was also helpful & explained all the paperwork clearly. More
by starks.meka
July 07, 2025
They had the type of SUV I was looking for with feature, mileage and year for a reasonable price. Also I appreciated the salesman, Desmon was not a high pressure salesman. mileage and year for a reasonable price. Also I appreciated the salesman, Desmon was not a high pressure salesman. More
by toto821
Employees Worked With
Desmon Moore
July 05, 2025
I was very happy with Jim Egan and his entire staff. They answered any question we had with honesty, humor, and professionalism. They made leasing a car an enjoyable experience. They answered any question we had with honesty, humor, and professionalism. They made leasing a car an enjoyable experience. More
by freeburgt
July 03, 2025
Had a great experience with this dealership. Patrick Morris is a great Sales Consultant. He doesn't pressure you which was important to us. He's there to answer any questions and show us all of Patrick Morris is a great Sales Consultant. He doesn't pressure you which was important to us. He's there to answer any questions and show us all of the features of the vehicles we were interested in. Very friendly, professional, and accommodating. More
by LISATRACYREALTOR1
Employees Worked With
Patrick Morris
