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Adam Dokken

Overview Reviews (19)

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Adam Dokken

Lou Bachrodt Auto Mall

7070 CHERRYVALE N BLVD
Rockford, IL 61112

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4.4

19 Reviews

Overview Reviews (19)

4.4

19 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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19 Reviews of Adam Dokken

June 04, 2026

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Employee Rating

The service personnel were outstanding. Adam and Mike helped with the initial inspection and then order the needed parts. They were in constant communication to let me know the status. W Adam and Mike helped with the initial inspection and then order the needed parts. They were in constant communication to let me know the status. When they worked on the vehicle they conducted the work in the provided time. Highly recommend. More

by christopherlake

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mike H and Dan

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Jun 05, 2026 -

Lou Bachrodt Auto Mall responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you're ever in need of more help, please let us know!

May 15, 2026

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Employee Rating

Excellent sales team! Got me into the SUV I was looking for! Gave me a 24 hour test drive to make sure it fit my needs. Adam was amazing and went over all the buying optio Got me into the SUV I was looking for! Gave me a 24 hour test drive to make sure it fit my needs. Adam was amazing and went over all the buying options. He went through all the features and showed us how to use everything!!! More

by rtm201086

Verified Customer

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Recommend Dealer

Yes

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May 16, 2026 -

Lou Bachrodt Auto Mall responded

We're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 04, 2026

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Great Job Adam Dokken ! This was the second vehicle bought in a year at dealership.. This was the second vehicle bought in a year at dealership.. More

by GOLANDAVE57

Verified Customer

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Sam Ferrille

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Apr 06, 2026 -

Lou Bachrodt Auto Mall responded

Thank you for the great review. We’re glad to hear Adam took great care of you again. It means a lot that you’ve chosen us for a second vehicle in such a short time. We truly appreciate your continued support and look forward to helping you again in the future. Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

April 04, 2026

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Was very pleased with the way we were treated. Patrixk Morris was very friendly and knowledgeable. Was a good experience Patrixk Morris was very friendly and knowledgeable. Was a good experience More

by TWARNING56

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: James Egan, Sam Ferrille , Patrick Morris

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Apr 06, 2026 -

Lou Bachrodt Auto Mall responded

Thank you for the great review. We’re glad to hear you were pleased with how you were treated and that Patrick provided a friendly and knowledgeable experience. We appreciate your support and look forward to helping you again. Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

February 28, 2026

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Adam is right there to great you and gets things done for you. He's very polite and friendly. Would be glad to do business with him again. you. He's very polite and friendly. Would be glad to do business with him again. More

by CJJONES232000

Verified Customer

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Recommend Dealer

Yes

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Mar 18, 2026 -

Lou Bachrodt Auto Mall responded

Thank you for the great review. We’re glad to hear Adam took great care of you and made the experience a positive one. We appreciate your kind words and look forward to helping you again in the future. Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

February 18, 2026

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Everyone there I dealt with is knowledgable and seem honest. They were fast and had great suggestions based on what I was looking for. honest. They were fast and had great suggestions based on what I was looking for. More

by nckhoffman

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Sam Ferrille , Bill in finance

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Feb 19, 2026 -

Lou Bachrodt Auto Mall responded

We really appreciate that, thank you! I’m glad the team came across as knowledgeable and honest. We always try to keep things straightforward and make solid recommendations based on what you’re actually looking for. Thanks again for the support. We’re here anytime you need us! Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

Mar 18, 2026 -

Lou Bachrodt Auto Mall responded

Thank you for the great review. We’re glad to hear our team was knowledgeable, honest, and able to help guide you in the right direction. It’s great to know everything was handled quickly as well. We appreciate you choosing us and look forward to helping you again. Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

January 12, 2026

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Amazing experience! Adam Dokken is a sharp and detail oriented sales representative with immense knowledge and professionalism. Great purchasing experience and will con Adam Dokken is a sharp and detail oriented sales representative with immense knowledge and professionalism. Great purchasing experience and will continue to do business with Bachrodt! More

by crazycarguy

Verified Customer

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Charlie Hansmeyer

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December 23, 2025

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Chelsea is amazing at her job! Service is always top notch! Quick in and out! Service is always top notch! Quick in and out! More

by FSUFAN33

Verified Customer

Recommend Dealer

Yes

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December 06, 2025

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Took van back with lots of issues. Been 2 days and haven’t heard a word back Been 2 days and haven’t heard a word back More

by BRETTSLADE86

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November 26, 2025

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Always a flawless appointment with sales , parts and service. Brian T and Joe L go above and beyond service. Brian T and Joe L go above and beyond More

by Tom S

Verified Customer

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Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Joe luy

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