
Lorenzo Buick GMC
Miami, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 AM
Sunday Closed
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Fue una buena experiencia visitarlos y salir convencido comprando un vehículo familiar de excelente marca comprando un vehículo familiar de excelente marca More
Excellent communication. Professional service. I will definitely be buying my next vehicle there and recommendiing the dealership! Professional service. I will definitely be buying my next vehicle there and recommendiing the dealership! More
I had a bad experience. Bought a truck for 75k. Truck was not checked properly and after driving 200 miles the truck stop and start vibrating. Took it to a GMC dealer in Orl Bought a truck for 75k. Truck was not checked properly and after driving 200 miles the truck stop and start vibrating. Took it to a GMC dealer in Orlando and fixed with 10 hours waiting. I would never recommend your dealership. With a simple diagnostic the mechanic would have figured out why the engine light was on when I purchased the vehicle. I called Lorenzo a couple of times to be called by a manager but never heard back!!! More
Since day one when car was dropped to service guy named Matt, I knew that my experience was going to be a total disaster. The car have been returned 3 x for xtra repairs caused by the dealer’s fault. Today Matt, I knew that my experience was going to be a total disaster. The car have been returned 3 x for xtra repairs caused by the dealer’s fault. Today I’m still calling the manager w/ no answer. I ll never take my car again for a new service call. I would have rated your service zero stars, many complaints additional to main concern as time under the sun waiting for my car delivery and my car was blocked by two others used cars, whom no one in the dealer knew where the keys were stored. I left a sachet deodorant in my car and they took the door out, spilling out the entire sand bag all over my front seat and floor. In conclusion, went in for a driver window repair, end with the retro mirrors not working, went back for them to fix them. Returned with a non working window again. Called more than 5 x times the dealer’s manager , today 4/9/25 6:46pm eastern time NO ANSWER!!! You deserve a ZERO REVIEW! More
This dealer staff is unprofessional. They do not communicate with clients. They are rude. They do not provide alternative transportation or car rental when car have recalls and have to b They do not communicate with clients. They are rude. They do not provide alternative transportation or car rental when car have recalls and have to be left for repair. Manager states he will address issue and call us back with resolution but that never happened. I will never return to this dealer again. Worst ever. More
nice service, all the employees were very attentive and resourceful. i’m very glad with my purchase resourceful. i’m very glad with my purchase More
The service was fantastic. I left with a car I liked. They were very patient and explained every detail. I'm delighted with my car. I left with a car I liked. They were very patient and explained every detail. I'm delighted with my car. More
Good service, Rafael made the process of buying my car very easy and quick. Jose made a lot of financing concepts very easy to understand. very easy and quick. Jose made a lot of financing concepts very easy to understand. More
Everyone was friendly and very accommodating. Juan was very professional and was willing to make a good deal Juan was very professional and was willing to make a good deal More
Good customer service. I bougth my Buick Envista 2025,good car and excellent price!.good! I bougth my Buick Envista 2025,good car and excellent price!.good! More