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Lyanette Vera
Lyanette Vera at Lorenzo Buick GMC

Lyanette Vera

BDC Agent

Lorenzo Buick GMC

8447 Northwest 12th Street
Miami, FL 33126

Contact Me
4.3
36 Reviews

Dealership Experience

4 yrs, 8 mos

Industry Experience

4 yrs, 8 mos

4.3

36 Reviews

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36 Reviews of Lyanette Vera

May 14, 2026

Dealership Rating
Employee Rating

Service Department is the worst. Had my car there and they didn’t touch it in 3 business days. I picked it up and took it to another desler. Never again!!!! More

by KACTELLENI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bernal "Fred" Sanchez, Gina Alvarez , Henry

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May 15, 2026

Lorenzo Buick GMC responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.Hello, Your feedback is very important to us. I would appreciate the opportunity to speak with you in greater detail about your experience with our Service Team. At your earliest convenience, please send me an email with your best method of contact so we may discuss this further. I look forward to hearing from you. Andy Radu General Manager Lorenzo Buick GMC andyr@lorenzobuickgmc.com

April 30, 2026

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Employee Rating

I brought my truck GMC Yukon Denali, you guys charged me $200 plus and gave me a bad result, you guys said I had to change my transmission, when all it needed was an oil change. Transmission had no codes st More

by UPDATE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bernal "Fred" Sanchez, Gina Alvarez

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May 06, 2026

Lorenzo Buick GMC responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

April 23, 2026

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Employee Rating

Un trato súper EXELENTE muy profesional sobre todo briayan estoy muy agradecido y recomiendo a todos que vayan que saldrán con una solución satisfactoria More

by OBBADIMELLI44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Damian Figueroa, Yosmel Tundidor, Juan Regueiro, Jesus Castillo, Oscar Gomez, Bernal "Fred" Sanchez, Gina Alvarez

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Apr 24, 2026

Lorenzo Buick GMC responded

Merci pour votre recommandation. Nous sommes heureux que notre équipe ait pu vous offrir un bon service chez Lorenzo Buick GMC.

April 11, 2026

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Employee Rating

Nice fast and courteous personnel , very satisfied with the over all service. Thank you for everything More

by LEOFDEZ74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Damian Figueroa, Yosmel Tundidor, Juan Regueiro, Jesus Castillo, Oscar Gomez, Bernal "Fred" Sanchez, Gina Alvarez

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February 21, 2026

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Employee Rating

Todo fue excelente un buen serenísimo y buena atención los mejores yo se los recomiendo a todos yo tengo 3 carros de Lorenzo lo e comprado ay More

by juancrodriguez2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bernal "Fred" Sanchez, Gina Alvarez

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Feb 22, 2026

Lorenzo Buick GMC responded

Gracias por confiar en Lorenzo Buick GMC para la compra de tus vehículos. Nos alegra saber que te ha gustado nuestra atención. Seguimos a tu disposición cuando nos necesites.

January 31, 2026

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Employee Rating

Went to do my truck maintanance and could not completed the work because the lift to rotate the tires was not able to lift the truck and they had to take out my tire valves cap and never put it back. Very More

by Luis Ugarde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bernal "Fred" Sanchez, Gina Alvarez

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Feb 05, 2026

Lorenzo Buick GMC responded

Hello Luis, Your satisfaction is important to us. I would like the chance to speak with you about your experience with our Service Department regarding the level of attention your vehicle recieved when coming in for maintenance. Please contact me directly at a time that is best for you. Thank you, Jason Sandager General Manager Lorenzo Buick GMC jsandager@lorenzobuickgmc.com 305-436-8400

December 25, 2025

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Employee Rating

Great service , very quick turn around . I recommend this not only to service but also to buy your new car . More

by GONZALEZRAIKO35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Victor Lara

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Dec 26, 2025

Lorenzo Buick GMC responded

Thank you for your recommendation. We appreciate you choosing Lorenzo Buick GMC for both service and vehicle purchase. We look forward to assisting you again.

December 24, 2025

Dealership Rating
Employee Rating

Muy bien atendido, siempre satisfecho. El cambio aceite y rotación gomas muy bien. La atención del señor cuando llegue muy buena More

by GARCIADEVARONAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bernal "Fred" Sanchez, Gina Alvarez

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Dec 25, 2025

Lorenzo Buick GMC responded

Gracias por confiar en Lorenzo Buick GMC para el cambio de aceite y rotación de gomas. Nos complace saber que la atención fue de tu agrado. Estamos aquí para ayudarte cuando lo necesites.

December 17, 2025

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Employee Rating

Great and excellent job. The team was extremely helpful and very responsive. I recommend this Dealer. More

by Alecandro Tidre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bernal "Fred" Sanchez, Gina Alvarez , Alexander Obando, Elliott Speulveda

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Dec 18, 2025

Lorenzo Buick GMC responded

hank you for recommending Lorenzo Buick GMC. We appreciate your feedback and are glad to know our team was helpful and responsive.

December 04, 2025

Dealership Rating
Employee Rating

Sometimes when I’ve had to leave my car there for service I had not been provided with a rental More

by JRC_1907
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bernal "Fred" Sanchez, Gina Alvarez , Alexander Obando, Elliott Speulveda

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Dec 05, 2025

Lorenzo Buick GMC responded

Hello, Your feedback is important to us. I would appreciate the opportunity to speak with you to address your recent visit to our Service Department regarding the availability of a rental vehicle when leaving your vehicle for service. Please contact me directly at a time that is best for you. Thank you, Jason Sandager General Manager Lorenzo Buick GMC jsandager@lorenzobuickgmc.com 305-436-8400

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