Long-Lewis Ford Lincoln of Muscle Shoals

Mistake The service people admitted to making a mistake and yet the car was still put on the lot...had to bring it back to get fixed. They ordered another par The service people admitted to making a mistake and yet the car was still put on the lot...had to bring it back to get fixed. They ordered another part and fixed it, but it still made the experience stressful and not the 100 percent that I was expecting with all the good reviews More

Easy buying experience with friendly atmosphere. Kyle was awesome to work with. He made the buying process quick and easy. Definitely will use him again and recommend him and Long Lewis to family a Kyle was awesome to work with. He made the buying process quick and easy. Definitely will use him again and recommend him and Long Lewis to family and friends. More

Friendly I just purchased my third car from this dealership this year. The sale associate was friendly and knew exactly what I wanted. I will recommend thi I just purchased my third car from this dealership this year. The sale associate was friendly and knew exactly what I wanted. I will recommend this dealership to everyone. More

Awesome buying experience This was our first time buying from Long Lewis Ford. Blake Stutts made everything go super easy and quickly. I recommend him to anyone looking for a This was our first time buying from Long Lewis Ford. Blake Stutts made everything go super easy and quickly. I recommend him to anyone looking for a new car More

Best dealership in the nation Due to being in the Military for 22 years now, I have had to purchase vehicles in several different states and various dealers. I can say without any Due to being in the Military for 22 years now, I have had to purchase vehicles in several different states and various dealers. I can say without any doubt, that Long Lewis is the best dealer I have ever dealt with. My last four vehicles were purchased with them and I will NEVER use a different dealer again. And not only is Long Lewis the best dealer, but they have probably the best salesman in Blake Stutts. There is never any pressure and they will work themselves to death in getting you in the vehicle that YOU want. They make purchasing a new vehicle a wonderful experience. More

2017 Ford Explorer experience This was the best experience EVER buying a new car. No pressure from Sales person, Frank McCorkle. He was so patient as it took us 6 mos to finally This was the best experience EVER buying a new car. No pressure from Sales person, Frank McCorkle. He was so patient as it took us 6 mos to finally order our car. Long Lewis gives you the bottom line price and they treat their customers with utmost respect and NO hassles. I recommend them to anyone looking for a new car. More

Great buying experience Blake Stutts developes friendships during the buying experience and i felt like i was being helped by a friend who wanted to make the purchase for me Blake Stutts developes friendships during the buying experience and i felt like i was being helped by a friend who wanted to make the purchase for me as good and smooth as possible. More

Mitsubishi G4 Purchase Buying my new Mitsubishi G4 from Long-Lewis in Florence, AL was the best car purchasing experience I have every had. They found the exact car I wante Buying my new Mitsubishi G4 from Long-Lewis in Florence, AL was the best car purchasing experience I have every had. They found the exact car I wanted, offered a great deal and followed through on their offer when I went in to purchase the car. More

Long Lewis is Fantastic Long Lewis Auto Group is FANTASTIC, especially their Ford dealership in Muscle Shoals. They go the extra mile in meeting the customer's needs in all Long Lewis Auto Group is FANTASTIC, especially their Ford dealership in Muscle Shoals. They go the extra mile in meeting the customer's needs in all aspects. From designing your own, valuing your trade, to taking you to the finish line they are right there with you exercising superb customer service with just the right amount of patience. Our recent purchase was done with Tracy Jackson. Let me tell you, she is the epitome of sales being customer focused. She diligently found the exact vehicle, with the package we wanted, and stayed within our price point! If you need a vehicle in the Shoals I recommend you working directly with her!! You will not be let down, you will not leave until you are 100% satisfied, which many dealerships fail to do. We all know how stressful the financing can be, but NOT HERE...Long Lewis has a tenacious commitment to make the transaction as smooth as possible. When we were there the finance manager, Drew Sneed, explained everything in detail, leaving no room for confusion. Bottom-line is that they get you the right price, as well as value your time and business! You will leave feeling like family! More

New Pickup Truck Purchase I've never owned a Ford in my life (I'm 63) but decided I wanted to move up to a full size truck from my mid-size. Every review I read on pickup's sai I've never owned a Ford in my life (I'm 63) but decided I wanted to move up to a full size truck from my mid-size. Every review I read on pickup's said the F-150 was the best so I decided to visit Long Lewis in Muscle Shoals. I immediately found a demo vehicle I liked but when they cleaned it up for me to buy they found hail damage that I hadn't seen and they brought it to my attention. I decided I didn't want it. I asked them to find one just like it and this was on a late Friday afternoon. Tracy Jackson called me late that evening and told me they had found one in Arkansas and described it to me. If I wanted it they would go after it and bring it back to me. I asked them to go ahead and the following Tuesday I had a new pickup just like the one I wanted, without the hail damage of course. I was pleased with the service I received from Long Lewis and while both Tracy Jackson and Ethan Holt provided me excellent customer service, actually everyone one I encountered there was very courteous and seemed to be completely oriented to making me happy. Count me as a happy customer. More