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Long-Lewis Ford Lincoln of Muscle Shoals
Muscle Shoals, AL
477 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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477 Reviews of Long-Lewis Ford Lincoln of Muscle Shoals
January 09, 2016
Great People and Great Experience! We received outstanding service at Long Lewis Ford in Muscle Shoals, Alabama when purchasing our 2016 Ford Exscape! Blake Stutts was incredible to wo We received outstanding service at Long Lewis Ford in Muscle Shoals, Alabama when purchasing our 2016 Ford Exscape! Blake Stutts was incredible to work with He answered all of our questions and took care of our every need as a customer. I will highly recommend Blake Stutts and Long Lewis Ford to all my family and friends searching for the right car. More
by Satisfied123
Employees Worked With
Blake Stutts, Jeff Peck
January 08, 2016
Friendly Staff When my old car finally gave in and broke down, the first place my aunt and uncle took me to find a new car I could depend on was Long Lewis Ford beca When my old car finally gave in and broke down, the first place my aunt and uncle took me to find a new car I could depend on was Long Lewis Ford because of the excellent service they'd shown my cousin in the past, and it was definitely appreciated. I was able to find a car I liked with reasonable payments, and never once felt like I had to buy anything. It was all set up for me to look and find what I needed. Since then I managed to run over something and flatten a tire, but they patched it right up with no charge as soon as I brought it in. Definitely a friendly group, and greatly recommend them. More
by Silveron
Employees Worked With
Nina
January 08, 2016
awesome experience This was the second time in two months to visit the dealership to purchase a vehicle. I came back to the dealership for the second time because of the This was the second time in two months to visit the dealership to purchase a vehicle. I came back to the dealership for the second time because of the great service I had from my first experience. Blake Stutts was the salesman that helped me both times. He was very professional and extremely helpful. he is the kind of person you want to deal with every time you have to go through the process of buying a vehicle. I will come back to Blake wherever he may be for the next vehicle I purchase. I also will refer ever person that asks me where to go to buy a vehicle to blake. He is an asset to Long Lewis' sales department. the dealership was great and the guys at Allstate in the dealership help us to save some money so that a plus. Long Lewis has a great thing going and its a great place to buy a car. More
by MJames1
Employees Worked With
Blake Stutts, Ben Flippo (Allstate)
January 07, 2016
No pressure to buy. I had a wonderful no pressure sales experience. They were professional and got me the payment I wanted. I will recommend them to anyone and should I n I had a wonderful no pressure sales experience. They were professional and got me the payment I wanted. I will recommend them to anyone and should I need a car in the future I will return to Long Lewis. More
by MsPamY
Employees Worked With
Brandon Narmore was the salesman. There were others but I can't remember all the names.
December 11, 2014
Service department is terrible First time I took a 2010 f150 in with 6k miles it was in there for a month. When I got it back it did it again. Just quit on me. This one is a 2013 wi First time I took a 2010 f150 in with 6k miles it was in there for a month. When I got it back it did it again. Just quit on me. This one is a 2013 with 14k miles. It has a complaint about the noise in the transmission which mine has. The first time it stayed 3 days then they said have to order parts. Said only have one transmission man. Told me to make appointment after the parts got in where it would be out by the evening. I did and now another delay and it won't be ready. They are good at selling them but they sure won't care about you if you have a problem later More
by Jolive
Employees Worked With
Service dept
July 31, 2013
After visiting several other dealers looking for a new truck, I visited Long Lewis Ford. Their no hassle approach to buying was greatly appreciated. They went out of their way to get me what I wanted in m truck, I visited Long Lewis Ford. Their no hassle approach to buying was greatly appreciated. They went out of their way to get me what I wanted in my budget. Can't say enough good things about Long Lewis Ford. More
by Trackrider54
Employees Worked With
Jon German
June 03, 2013
My name is Keith Folger. Long Lewis Ford Of Shoals wanted me to pay for repair of defective airbag system before they sold me a car. While test driving I noticed the airbag warning light, and I was told by t me to pay for repair of defective airbag system before they sold me a car. While test driving I noticed the airbag warning light, and I was told by the salesman that he would take care of it because it was “their responsibility” but the deal was later reneged upon when the dealer found out it would be a 350 dollar fix. I was in process of signing paperwork and had an offer in writing. They also were going to make me a spare key and later told me they would not do so. More
by usernamenotalreadyinuse
Employees Worked With
derrick
