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Long-Lewis Ford Lincoln of Muscle Shoals

Muscle Shoals, AL

4.8
477 Reviews

2800 Woodward Avenue

Muscle Shoals, AL

35661

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477 Reviews of Long-Lewis Ford Lincoln of Muscle Shoals

November 21, 2017

Best Dealership Around If you're looking to purchase a vehicle and don't know where to go, then look no further. Long-Lewis Ford and Joanne Osborn are by far better than an More

by Ronnie Greer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanne Osborn
Nov 22, 2017 -

Long-Lewis Ford Lincoln of Muscle Shoals responded

What an awesome review...and 5 Stars!! We truly can't thank you enough, Ronnie, for taking time to share your experience! We appreciate that YOU appreciate our passion for providing top notch customer service! : )

November 14, 2017

Retuning Customer We looked at several other Ford dealerships throughout Northern Alabama and Southern Tennessee. We had purchased a new F150 in 2013 from Long-Lewis, b More

by Mhwoolwe
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joanne Osborne
Nov 22, 2017 -

Long-Lewis Ford Lincoln of Muscle Shoals responded

Thanks so much for taking time to leave a review and for sharing a few comments! We appreciate the opportunity to have earned your business again...and that you made the long drive!! : ) We hope you are enjoying your new F150. Next time, feel free to take advantage of our Dealership to Driveway Delivery! ; )

November 07, 2017

Ford Explorer The staff was very helpful, the service was excellent, and I got exactly what I wanted. Joann and Drew helped me get the paperwork done in a short amo More

by Deb345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joann, Don Ouellette
Nov 07, 2017 -

Long-Lewis Ford Lincoln of Muscle Shoals responded

We are pleased to know everything went as planned!! Thanks for taking time to share a few comments about your experience!! We appreciate the 5 Stars, but more importantly, we appreciate your business! : )

November 06, 2017

Peace Of Mind I was told by another service dealer that I needed brakes immediately, so I drove to Quick Lane to get their opinion. After Kevin and Chris had my bra More

by bamafan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin and Chris
Nov 07, 2017 -

Long-Lewis Ford Lincoln of Muscle Shoals responded

Thank you for taking time to recognize Kevin & Chris, and their commitment to their customers. I know I speak for them when I tell you how much we appreciate your business. Oh...and thanks also for the 5 Stars!!! : )

November 06, 2017

Excellent service My salesman was very helpful and thorough in explaining everything to me. He was great. After I bought the suv he went over the whole unit. More

by Javc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tex
Nov 07, 2017 -

Long-Lewis Ford Lincoln of Muscle Shoals responded

Thanks for taking time to leave a review!! We appreciate the 5 Stars, but even more so, the comments about your experience. We hope to have the opportunity to earn your business again some day...down the road. : )

November 06, 2017

2017 Outlander is now Mine. A total loss caused by a drunk hit and run in my parking lot at the Tombigbee Apartments in Florence. Devastated. 67 years old and my first wreck. Tha More

by Karen Rose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Green, sales and the rental dept., Don Ouellette
Nov 07, 2017 -

Long-Lewis Ford Lincoln of Muscle Shoals responded

Thank you, Karen, for taking time to leave a review. Although it wasn't under the most pleasant of circumstances, we are glad we had the opportunity to earn your business! We hope you enjoy your new Outlander....and hope the hit & runner turns himself in!! ; )

November 06, 2017

2017 Ford Explorer XLT I would recommend this dealership!! I have been looking and couldn't decide. Christina and Woodie where so patient and very knowledgeable. There was n More

by Twilliams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christina Croteau and Woodie Belk
Nov 07, 2017 -

Long-Lewis Ford Lincoln of Muscle Shoals responded

Thank YOU, Tammie! We appreciate the 5 Stars, but more importantly the time you took to share a few comments about your experience. We hope to have the opportunity to earn your business again...sometime down the road. : )

November 04, 2017

Best car buying experience ever. This has been the best car buying experience we have ever had. I will be back. Sales person (Tina) was great!! Very knowledgeable and friendly. And I More

by tsparks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tina , Don Ouellette
Nov 07, 2017 -

Long-Lewis Ford Lincoln of Muscle Shoals responded

We are so glad to hear you had such an awesome experience!! We appreciate the 5-Star review, but more importantly, we appreciate the opportunity to have earned your business!! We hope you continue to enjoy your "new to you" car! ; )

November 02, 2017

A Very Pleasant Experience The staff at Long Lewis is always courteous and professional. Neil went the extra mile to help us find the exact car we were looking for. When we made More

by Charlie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neil Bergman
Nov 03, 2017 -

Long-Lewis Ford Lincoln of Muscle Shoals responded

Thank you, Charlie, for the awesome comments...and not to mention the 5 Stars!!! We appreciate you taking time to leave a review! We are pleased to know that Neil worked hard to earn your business and hope you are enjoying your new vehicle! : )

November 01, 2017

Oil change and tire rotation Even though I didn't have an appointment, and time was 1:20 on Saturday, Ms. Goolsby worked me in and took care of everything. More

by dwyarber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sharon Goolsby
Nov 03, 2017 -

Long-Lewis Ford Lincoln of Muscle Shoals responded

Thanks so much for taking time to leave a review! We are pleased to know that Sharon got you worked in and taken care of!! We truly do appreciate your business!! : )

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