Long Cadillac - Service Center

From the beginning of our journey through the repair process, the service team made the transition easy and informative. Our Escalade was repaired and our extended warranty was negotiated thoroughly ma process, the service team made the transition easy and informative. Our Escalade was repaired and our extended warranty was negotiated thoroughly making the service simple and hassle free. Additionally the loaner vehicles were a joy to drive making our situation much more bearable. Thank you to the entire team at Long Cadillac for a most pleasant experience. Jeff and Diane Underwood More

It’s always pleasant going into the dealership. Brian greets me and asks what I need cause I just drop in with issues. Brian greets me and asks what I need cause I just drop in with issues. More

They have always done an excellent job of maintaining my 1999 Cadillac. Top notch service 1999 Cadillac. Top notch service More

The people are very accommodating and helpful. We feel we can call them with any questions we might have. We feel we can call them with any questions we might have. More

Always happy with Brian’s service; always quick to get back to me and addresses my concerns back to me and addresses my concerns More

Very professional. Courteous and helpful. The service was performed in a timely fashion at a reasonable price. Courteous and helpful. The service was performed in a timely fashion at a reasonable price. More

Great people that are always friendly and always deliver. Knowledgeable and experienced and offer a great value for the services they provide. Knowledgeable and experienced and offer a great value for the services they provide. More

Professional. Prompt attention. Polite knowledgeable staff. Clean and immaculate facility. Would recommend to anyone needing Cadillac service. Prompt attention. Polite knowledgeable staff. Clean and immaculate facility. Would recommend to anyone needing Cadillac service. More

I called for service when my car was stalling every time I stopped. One service agent told me he wasn't sure when they could look at it because they were booking over a week out. When I called and spoke to I stopped. One service agent told me he wasn't sure when they could look at it because they were booking over a week out. When I called and spoke to Brian, he told me to bring it in right away. He called me with status reports & I had the car back within 3 days. That was great service! More

Brian Wilcox is very easy to work with in service of our Caddy. Always friendly. Caddy. Always friendly. More