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Long Cadillac - Service Center

Southborough, MA

4.7
91 Reviews

91 Reviews of Long Cadillac - Service Center

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December 22, 2024

Mice ate our wires. Quality work was done as usual & Jody had it completed quicker than we expected. More

by ANDREABONOLDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jody Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2024

Service was quick and easy! Did a wonderful job too! I will definitely be going back in the future if needed! More

by Bjuliano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2024

Service is always as promised. The people that work there are always respectful and the facility is clean . More

by PAULAHICKEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2024

Seems good, but it took too long to fix my car. Better luck next time. More

by JSR.KEOGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2024

Great service with friendly, knowledgeable and professional staff. The parts department goes above and beyond for their customers. More

by CRYSTAL.HOLMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darryl Dudyak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2024

Always like the way I’m treated as well as how they take care of whatever the issue may be. More

by MKUTZER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2024

Absolutely top not customer service. Andrew went above and beyond to take care of my car and communicate with me. I highly recommend long Cadillac to family and friends. This dealership More

by KENENA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2024

Jody, was excellent and very responsive and a pleasure to work with and enjoy the relationship with the service guys and Darryl in Sales More

by JMAZZA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jody Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2024

Longs was super efficient and Brian Wilcox when above to make sure everything was right and on time More

by jamesgolden0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tohm Palaima
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jody Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruno
November 02, 2024

Great people, from sales to service. Looking forward to purchasing next vehicle. Definitely recommend this dealership. More

by BOBMINARIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tohm Palaima
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darryl Dudyak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jody Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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