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Long Cadillac - Service Center

Southborough, MA

4.8
128 Reviews

128 Reviews of Long Cadillac - Service Center

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May 11, 2025

Always greeted with a courteous, professional, I want to help you feeling. Always a great experience every time I visit for service. More

by EHOLMES0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Holmes, Rick Cicciu and Paul, all in the parts dept.
May 11, 2025

Always courteous and very professional in greeting me as I come in for service. Leaves you with a feeling of quality people working at a highly qualified establishment. More

by EHOLMES0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025

Excellent service , nice lowner vehicle, great communication with the service manager fair pricing for parts and services More

by TNORTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jody Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025

Jody was knowledgeable, helpful and very kind. I had a good experience. And my car works much better now! More

by LKPARADIS
Recommend Dealer
Yes
Employees Worked With
Jody Smith
April 26, 2025

Responsive, helpful. Vehicle fixed as requested. The full detail work is first rate. Shuttle driver was also great. More

by jon
Recommend Dealer
Yes
Employees Worked With
Brian Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Wilcox
April 25, 2025

Great attentive and professional care of all staff there, always feel very welcome Helpful, knowledgable More

by Laurencegrootb
Recommend Dealer
Yes
Employees Worked With
Jody
April 25, 2025

Excellent Service and excellent communication as to when my truck would be ready. My truck was washed and vac out when I got there More

by GENTILERL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2025

Was a pleasure doing business here . Attentive to customers needs everyone friendly and great service More

by hickey120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Boratyn
April 13, 2025

My appointment was on time as scheduled, I was kept informed of what was happening with my vehicle. I am pleased with the service provided to me it is a pleasure to have my vehicle serviced by Long Cad More

by cagreen4055
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2025

Very professional and friendly team. Service like always the best. Thank you so much guys. More

by Val
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jody Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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