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148 Reviews of Long Cadillac - Service Center
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July 17, 2025
I have been a long Cadillac customer for over 20 years. The service center folks always take great care of my vehicles. Brian has been outstanding and I also deal with Jody who is phenomenal. They anticip The service center folks always take great care of my vehicles. Brian has been outstanding and I also deal with Jody who is phenomenal. They anticipate my needs and alert me to issues so they can be dealt with in a timely manner More
by RLC01702
Verified Customer
July 13, 2025
The best. Got a good deal on my Escalade.and the staff was great. The parts department was awesome, they set me up with a great deal on some accessories. Got a good deal on my Escalade.and the staff was great. The parts department was awesome, they set me up with a great deal on some accessories. More
by rcicciu0
Employees Worked With
Eric Holmes
July 06, 2025
I absolutely love Long Cadillac. The services guys are awesome and very helpful! Brian has always been amazing! The services guys are awesome and very helpful! Brian has always been amazing! More
by trcylebel
July 04, 2025
Excellent dealership. They go above and beyond to help the costumer. Scott Barry is great at helping us with our Escalade! They go above and beyond to help the costumer. Scott Barry is great at helping us with our Escalade! More
by paslinin
July 02, 2025
GreT relationship with all who work there. Nothing but the best from serive and sales! Nothing but the best from serive and sales! More
by SCOTT.BUCKLEY1
July 01, 2025
After Long Cadillac failed to find the source of water in the car after a week, they called and said "you have to come get the car." This car is under factory warranty and they just refused to fix it. I ha the car after a week, they called and said "you have to come get the car." This car is under factory warranty and they just refused to fix it. I have to run a shop vac in the car every night now. THEY SOLD ME THIS LEMON. Now I'm taking to another Cadillac dealer in hopes that they honor Cadillac factory warranties. More
by Jim
Employees Worked With
June 18, 2025
Brian Wilcox as super professional took the car right in got me into a courtesy car. Kept me updated and let me know when they finish and when I came to pick the Service Manager Andrew made sure that my car got me into a courtesy car. Kept me updated and let me know when they finish and when I came to pick the Service Manager Andrew made sure that my car was wash and vac. They are the best More
by jamesgolden0
Employees Worked With
June 16, 2025
Very pleased with latest service. As always, all requested work was performed in a timely manner and car returned in excellent condition with repairs and maintenance completed. Have b As always, all requested work was performed in a timely manner and car returned in excellent condition with repairs and maintenance completed. Have been completely satisfied with service and sales at this location for 22 years. More
by jasw48
Employees Worked With
June 15, 2025
The service department is quite competent. I like that a loaner car is available and service offers a complimentary wash and vac. On my most recent visit my car was kept overnight and I was ne I like that a loaner car is available and service offers a complimentary wash and vac. On my most recent visit my car was kept overnight and I was never notified and when I called the service department between 4-5pm (using three different numbers), no one picked up. I'm so glad I didn't leave anything in the car that I'd want that night or need for work the following day. The sales dept. is very nice. My salesman was wonderful and always available and happy to answer questions after the sale. I would recommend Long Cadillac for both sales and service. More
by dav2149
