Lochmandy Auto Group - Service Center
Elkhart, IN
142 Reviews of Lochmandy Auto Group - Service Center
I normally rate 5 star but I came in for a coolant flush and Lube and oil. I did not get the multipoint inspection report on brake and other items. I did not get a next time oil change sticker on the windsh and Lube and oil. I did not get the multipoint inspection report on brake and other items. I did not get a next time oil change sticker on the windshield. I went back got the windshield sticker but did not get the multi report from the lube and oil change. The mechanic came out and checked the right side brakes but not the left side and said my brakes were good. Do not feel good about my car getting a multi point inspection. I bought my last two cars from Lochmandy because of service and Dave Anderson More
Problem not fixed. I called to report the next day. Got a call back at end of day with promise of follow up today. Haven’t heard from anyone. I called to report the next day. Got a call back at end of day with promise of follow up today. Haven’t heard from anyone. More
The issue remains unresolved. We had to schedule a 2nd appointment, which takes our time. So, I'm not happy about it. However, I understand that things happen, and I remain confid We had to schedule a 2nd appointment, which takes our time. So, I'm not happy about it. However, I understand that things happen, and I remain confident that you will resolve the issue at no additional costs. More
Your quote for a front break job of $800 was high. I had it done in the Saint Joseph, Mi area yesterday for under $400 at a Jeep dealer. I am switching my service to the Saint Joseph area. Why woul I had it done in the Saint Joseph, Mi area yesterday for under $400 at a Jeep dealer. I am switching my service to the Saint Joseph area. Why would I drive from Saint Joseph to Elkhart to pay more for service. More
The employees we were in contact with were courteous, friendly and knowledgeable. The issues we had were resolved quickly. friendly and knowledgeable. The issues we had were resolved quickly. More
I'm driving my 5th Jeep, and also had purchased a new Chrysler van Years ago and last purchase was a slightly used Mercedes that I purchased at Lochmandy's also. well pleased with everybody I've dealt wi Chrysler van Years ago and last purchase was a slightly used Mercedes that I purchased at Lochmandy's also. well pleased with everybody I've dealt with. More
Enjoyed the service I received from the service team. They were very professional and courteous. They were very professional and courteous. More
Overpriced and not credit card friendly. 3% fee on my 7% cash back Jeep card. 3% fee on my 7% cash back Jeep card. More
Poor response, no one answers the phones. Difficult to make an appointment. Not sure if all services performed. Difficult to make an appointment. Not sure if all services performed. More