Dealership Experience
2 yrs, 4 mos
37 Reviews
Write a Review37 Reviews of Morgan Drumm
May 11, 2024
Everything was great except I was shocked at the cost of an oil change & I normally do the silver pkg but because of the cost I went with the lower end service. an oil change & I normally do the silver pkg but because of the cost I went with the lower end service. More
May 10, 2024
I would not recommend anyone to go get service at Lochmandy auto. They charged me $312.68 to change a light bulb and check a check engine light. Why I am so upset is all the Hidden fees. $78.78 for Lochmandy auto. They charged me $312.68 to change a light bulb and check a check engine light. Why I am so upset is all the Hidden fees. $78.78 for light bulb. Additional $5.51 for other parts. Labor $165. Other Labor $30.99. Enviro Fee $29.40. Doc Fee $3. All these hidden charges to change a light bulb and check engine light. I am surprised that they get any business with all these charges. I will let everyone know not to do business with this company. More
May 02, 2024
Very friendly service person,informative and straight to the point,answered all my questions and you were available to get my truck in right away,thanks the point,answered all my questions and you were available to get my truck in right away,thanks More
Other Employees Tagged: Tony
April 17, 2024
Convenient, reliable service performed in a well mannered, maintained and welcoming environment. Loved the complimentary snacks for myself and little one. mannered, maintained and welcoming environment. Loved the complimentary snacks for myself and little one. More
April 17, 2024
Was in for an oil change while waiting myself and my husband over heard the manager Liz and the Janitor complaining about the company and all the other employees very negative experience needless to say husband over heard the manager Liz and the Janitor complaining about the company and all the other employees very negative experience needless to say I would not recommend nor will we be back. They lost a customer of 20+ years More
April 15, 2024
The process of getting my car repaired took a lot longer than I had hoped. A lot of that had to do with how my warranty company processed the repair so there was not much that Lochmandy could do. The Loch than I had hoped. A lot of that had to do with how my warranty company processed the repair so there was not much that Lochmandy could do. The Lochmandy employees that I worked with were very friendly and helpful! More