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Lochmandy Auto Group

Elkhart, IN

4.1
157 Reviews
Lochmandy Motor Sales is proud to be a part of the Michiana community since 1954. We began with the founding of Lochmandy Buick, by Michael Lochmandy, in 1954. A second dealership, Lochmandy Rambler, was founded in 1957. Dennis Lochmandy became the Operating Manager of Lochmandy Rambler in 1964, which he then purchased in 1967. The Dodge brand was added to the Lochmandy Rambler franchise in 1968 and GMC truck in 1978. Lochmandy Motor Sales and Lochmandy Buick merged in 1993 in order to become one dealership that offers its customers the largest variety and selection of new and used vehicles in Michiana. Lochmandy Motor Sales’ current site was built in 1995 and is home of one of the largest new car dealerships in Elkhart county. Lochmandy Motor Sales has a staff of over 100 people and sells over 1500 vehicles a year. Lochmandy Motor Sales is founded on the principle of a “Tradition of Caring”. This is the philosophy of treating the customer as you would want to be treated. Lochmandy Motor Sales has a strong and committed sales staff with many years of experience satisfying our customers’ needs. Feel free to browse our new and used inventory online, request more information about vehicles, set up a test drive or inquire about financing. Also, schedule service, order parts, or fix auto body damage. Call and discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you at Lochmandy Motor Sales!
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920 N Nappanee St

Elkhart, IN

46514

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Showing 157 reviews

March 03, 2024

Nice experience and great people. I came in early and was checked in right away. Will be returning for more service in the future. More

by lrhorer
Recommend Dealer
Yes
Employees Worked With
Morgan Drumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2024 -

Lochmandy Auto Group responded

Thank you for your kind review, Lori! We are so glad to hear that you had a positive experience with us. We strive to provide excellent customer service and quality vehicles, and we are thrilled that we were able to do that for you.

February 27, 2024

Gave me the amount and what needed repair set the appointment and all efficient went well More

by DIANAMOORE333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t work with sales
Feb 28, 2024 -

Lochmandy Auto Group responded

We are so glad that you had such a great experience at Lochmandy Auto Group! We take great pride in providing top-notch customer service and quality vehicles, and it's wonderful to hear that you were able to benefit from that. Thank you for your kind words!

February 26, 2024

The service manager Bob Bergot treated me ,the customer, with a very condescending attitude, not very customer valued or respectful. Make sure the next time you have service or parts replaced on your car y More

by zencar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Morgan Drumm
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I didn't work with anyone in sales, Bob Bergot was awful
Feb 26, 2024 -

Lochmandy Auto Group responded

We would like to speak with you regarding your recent experience with us. Please contact Mike Lowery, our General Manager at mlowery@lochmandy.com.

Feb 26, 2024 -

zencar responded

I would love to speak to you in regards to my experience on Friday February 23rd. Thank you, Zena Holderbaum

February 23, 2024

As a customer I can't believe that this dealer replaces parts on vehicle's without making sure they work once replaced. Because I, the customer, didn't schedule a diagnostic I have a replaced part that st More

by zencar
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
I didn't work with anyone in sales, Bob Bergot was awful
February 22, 2024

Lochmandy Motors service department was awesome as usual. I highly recommend them for anyone needing a service department. More

by oilert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Drumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Lochmandy Auto Group responded

Thank you for your kind review, Travis! We are so glad to hear that you had a positive experience with us. We strive to provide excellent customer service and quality vehicles, and we are thrilled that we were able to do that for you.

February 22, 2024

The people are very nice. Mechanics are good. Lochmandy is very nice to let me bring my dog More

by VCWESTiE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Drumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Lochmandy Auto Group responded

It's always wonderful to hear from happy customers like you, Vicki! We take great pride in providing exceptional customer service and reliable vehicles, and we are glad to see that you were satisfied with your experience. Thanks for your kind words!

February 22, 2024

We took in for an oil change and tire roations and warranty claim for this visit More

by widmarjp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Drumm
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Lochmandy Auto Group responded

Thank you for choosing Lochmandy Auto Group, Jason! We strive to carry on our tradition of caring and are glad to hear you’ve had a great experience with our team. We’re always here to help with all of your automotive needs!

February 21, 2024

Work is done promptly and car is given back when promised plus service adviser goes over every detail about what looks good and what to pay attention for whether it's brakes or tires needing replacement More

by carldielijr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Drumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

Lochmandy Auto Group responded

We really appreciate you taking the time to leave us a positive review, Carl. We always strive to provide the best service possible to our valued customers, and we are thrilled that you were satisfied with your experience. Thank you for your support!

February 19, 2024

The people in your service department was excellent, but I have a hard time trusting the work being done. If you have a question why, call me. More

by hahns0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember her name.
Feb 19, 2024 -

Lochmandy Auto Group responded

We really appreciate you taking the time to leave us a positive review. We always strive to provide the best service possible to our valued customers, and we are thrilled that you were satisfied with your experience. Thank you for your support!

February 16, 2024

They did a great job. Explained what was needed and took care of it quickly. More

by brown1912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Drumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Lochmandy Auto Group responded

Thank you for choosing Lochmandy Auto Group, Nathan! We strive to carry on our tradition of caring and are glad to hear you’ve had a great experience with our team. We’re always here to help with all of your automotive needs!

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