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Lochmandy Auto Group

Elkhart, IN

Overview
Employees
Reviews
Vehicles
4.3
181 Reviews
Lochmandy Motor Sales is proud to be a part of the Michiana community since 1954. We began with the founding of Lochmandy Buick, by Michael Lochmandy, in 1954. A second dealership, Lochmandy Rambler, was founded in 1957. Dennis Lochmandy became the Operating Manager of Lochmandy Rambler in 1964, which he then purchased in 1967. The Dodge brand was added to the Lochmandy Rambler franchise in 1968 and GMC truck in 1978. Lochmandy Motor Sales and Lochmandy Buick merged in 1993 in order to become one dealership that offers its customers the largest variety and selection of new and used vehicles in Michiana. Lochmandy Motor Sales’ current site was built in 1995 and is home of one of the largest new car dealerships in Elkhart county. Lochmandy Motor Sales has a staff of over 100 people and sells over 1500 vehicles a year. Lochmandy Motor Sales is founded on the principle of a “Tradition of Caring”. This is the philosophy of treating the customer as you would want to be treated. Lochmandy Motor Sales has a strong and committed sales staff with many years of experience satisfying our customers’ needs. Feel free to browse our new and used inventory online, request more information about vehicles, set up a test drive or inquire about financing. Also, schedule service, order parts, or fix auto body damage. Call and discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you at Lochmandy Motor Sales!
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920 N Nappanee St

Elkhart, IN

46514

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Showing 181 reviews

December 31, 2023

Just bought 2024 Terrain Denali Bill Harman excellent sales person we give him a five star review. Thanks Deb and Jim Guthrie would recommend Bill and the dealership to anyone. More

by guthriedebbie54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Harman Sales Department 5 star review
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Jan 02, 2024 -

Lochmandy Auto Group responded

Thank you for choosing Lochmandy Auto Group, Deb! We strive to carry on our tradition of caring and are glad to hear you’ve had a great experience with our team. We’re always here to help with all of your automotive needs!

December 30, 2023

Your representative greeted me when I drove in for service, and promptly scheduled my vehicle for service. More

by SBGRANGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Drumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2024 -

Lochmandy Auto Group responded

Thank you for the 5-star rating! We’re glad to hear you enjoyed your experience at our dealership. Thank you for choosing Lochmandy Auto Group!

December 30, 2023

Regular scheduled service. Used the express lane as usual and went very well - went over what they found and I was done in less than an hour More

by grandapajimbob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Drumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2024 -

Lochmandy Auto Group responded

Thank you for taking the time to leave us a positive review, James! We are so pleased to hear that you had an outstanding experience with us. We strive to provide excellent customer service and reliable vehicles, and we are glad to see that we have achieved that for you. Thank you for choosing Lochmandy Auto Group!

December 28, 2023

Dealership charged me a surcharge that i had no idea about. Also was charged for a part that wasn't part of repair. Repair appears to be ok. Was overcharged by approximately $100. More

by gefact
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie
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December 25, 2023

Great place to take your vehicle to. Helped me out when I found a leaking tire. Appreciate the help! More

by Zappem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Drumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 26, 2023 -

Lochmandy Auto Group responded

Thank you for the 5-star rating, Kevin! We’re glad to hear you enjoyed your experience at our dealership. Thank you for choosing Lochmandy Auto Group!

December 25, 2023

Did a great job and kept me informed all through the process. And my truck was finished not only on time, but a little early. More

by stuartepalmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob and Stephanie in Service.
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Dec 26, 2023 -

Lochmandy Auto Group responded

Thank you for choosing Lochmandy Auto Group, Stuart! We strive to carry on our tradition of caring and are glad to hear you’ve had a great experience with our team. We’re always here to help with all of your automotive needs!

December 23, 2023

EXCELLENT service area people INCLUDING where you pay for the service. TOP NOTCH service people More

by hgpesola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Drumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : drive through oil girl very nice and helpful
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Dec 26, 2023 -

Lochmandy Auto Group responded

Thank you for taking the time to leave us a positive review, Harold! We are so pleased to hear that you had an outstanding experience with us and that your vehicle is running great. We strive to provide excellent customer service and reliable vehicles, and we are glad to see that we have achieved that for you. Thank you for choosing Lochmandy Auto Group!

December 22, 2023

I’ve always received excellent service from Lochmandy whether in was a salesperson or the service department staff. More

by mkladymk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie
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Dec 26, 2023 -

Lochmandy Auto Group responded

We are so glad that you had such a great experience at Lochmandy Auto Group, Michelle! We take great pride in providing top-notch customer service and quality vehicles, and it's wonderful to hear that you were able to benefit from that. Thank you for your kind words!

December 17, 2023

i love the service that lochmandy provides. all employees are very kind and helpful. will call when i need help. More

by adamsrib1943
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
samantha t
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Dec 26, 2023 -

Lochmandy Auto Group responded

It's always wonderful to hear from happy customers like you, Juanita! We take great pride in providing exceptional customer service and reliable vehicles, and we are glad to see that you were satisfied with your experience. Thanks for your kind words!

December 17, 2023

Good to work with & prompt service, but I didn't understand why I had to pay for labor when the tires were under warranty More

by sburkho
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No name
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Dec 26, 2023 -

Lochmandy Auto Group responded

We really appreciate you taking the time to leave us a positive review, Sherri. We always strive to provide the best service possible to our valued customers, and we are thrilled that you were satisfied with your experience. Thank you for your support!

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