Lochmandy Auto Group

The work was completed as promised. The vehicle was returned clean and is working again. The vehicle was returned clean and is working again. More

My oil change took an excessive amount of time. Not because of the technicians but because of the person who processed my paperwork. I saw my vehicle was done and it took almost 40 minutes for my p Not because of the technicians but because of the person who processed my paperwork. I saw my vehicle was done and it took almost 40 minutes for my papetwork to be brought out. 15 minutes of that time was when the worker stopped and talk to another co-worker as she was walking my paperwork out. I also had an issue with a light that was not changed during my last visit. I was told about a light being out so I authorized the repair. The repair was supposedly done and I was billed for the part and labor. I quickly learned the work had not been done so I called and was told notations would be made so I could have the work done when I came back. I conveyed this to the attendant and she ignored it and insisted the bulb must have just burned out again, which means I paid for the bulb and labor twice. There are two sisters who work there that are amazing. This encounter was with a third attendant that I have never dealt with before. More

Had an apointment but when I arrived, was told their "Express" line would take close to 2 hours. I reluctantly gave them the keys. To my surprise, they had it done in 30 minutes! "Express" line would take close to 2 hours. I reluctantly gave them the keys. To my surprise, they had it done in 30 minutes! More

Unauthorized charges on bill. Problem has only been partially resolved and have not heard anything more. Problem has only been partially resolved and have not heard anything more. More

Dave Anderson is my favorite salesman ever! I have bought every car, truck and SUV from him since I purchased my first car in 1995. The service department is always clean, efficient and friendl I have bought every car, truck and SUV from him since I purchased my first car in 1995. The service department is always clean, efficient and friendly. More

I wanted to take a moment to express my gratitude for the excellent service I received from Jeremy Gartner. I recently purchased a car from the dealership and I couldn’t be happier with the experience. From excellent service I received from Jeremy Gartner. I recently purchased a car from the dealership and I couldn’t be happier with the experience. From the moment I walked in, I was greeted with a warm smile and a friendly attitude. Jeremy took the time to listen to my needs and helped me find the perfect car for my lifestyle and budget. His knowledge of the vehicles and financing options was impressive, and he made the entire process smooth and stress-free. I also appreciated the attention to detail and the level of customer service I received. He went above and beyond to ensure that I was satisfied with my purchase and that all of my questions were answered. Overall, I would highly recommend Lochmandy motors in Elkhart to anyone looking for a new or used car. Thank you again for your outstanding service and for making my car-buying experience a positive one. Sincerely, Alan Rivera More

Waiting on paperwork on warranty value cover gasket. And awaiting for new back window ar no charge And awaiting for new back window ar no charge More

my oil change was great, very fast, good price. will be returning to lochmandy motors will be returning to lochmandy motors More

They got me right in and got the work all done in good time. Would recommend for service work time. Would recommend for service work More

There the best. .bought my new jeeps over the years and at Lochmandy’s in Elkhart and the service was always great.service staff are excellent..I even send people who .bought my new jeeps over the years and at Lochmandy’s in Elkhart and the service was always great.service staff are excellent..I even send people who are looking for good mechanics and tell them to go to Lochmandy’s there there the best in the area … More