Livermore Ford

I had a awesome experience thanks to Steve for helping us with our brand new car !!!!! We wouldn’t have it any other way ! Steve had excellent customer service he made our experience comfortable & he was pat with our brand new car !!!!! We wouldn’t have it any other way ! Steve had excellent customer service he made our experience comfortable & he was patient with us ! Thank you Steve ! More

If I could give the overall experience a 10 out of 5, I would. Joaquin, Matt, and Thomas were all incredible and really took the time to ensure I was getting the best experience possible. They took the tim would. Joaquin, Matt, and Thomas were all incredible and really took the time to ensure I was getting the best experience possible. They took the time to ask me about what I would be using my vehicle for and tailored their recommendations to suit my situation. My wife is absolutely thrilled with her brand new Explorer and we cannot wait to put some more miles on it. I cannot express how grateful I am and how much the experience has stood out from other car buying experiences. You have earned a life long customer (as long as we're in CA) and you'll be the dealer I recommend sending everyone to that is looking for a Ford. More

Could not get to the deal till 745pm to look at the Ford Edge and couldn’t believe they waited for me and I bought my car!!! Friendly staff!! Edge and couldn’t believe they waited for me and I bought my car!!! Friendly staff!! More

Sales person Josue was over the top helpful and attentive. The entire process was smooth. attentive. The entire process was smooth. More

Working with Rafi and team was great. With limited stock getting my dream Truck from Livermore Ford was a total surprise in a great way. getting my dream Truck from Livermore Ford was a total surprise in a great way. More

Custom Ordered a 2021 Ford F-150. When the pick up arrived the whole buying process went super smooth. Excellent car buying experience. This is the second vehicle we buy from Livermore Ford and have b arrived the whole buying process went super smooth. Excellent car buying experience. This is the second vehicle we buy from Livermore Ford and have been treated amazing both times. Would definitely recommend More

Everyone we worked with was great. Our sales agent Jay helped us get the best deal we could ask for. Smooth transaction. helped us get the best deal we could ask for. Smooth transaction. More

Livermore Ford has friendly and honest people that offer cars at a good price. The overall experience was very positive. cars at a good price. The overall experience was very positive. More

We had an incredible buying experience here. Everyone we interacted with was very knowledgeable and friendly. You can tell they really care about their customers. The financing process was quick and easy to interacted with was very knowledgeable and friendly. You can tell they really care about their customers. The financing process was quick and easy to understand. We will definitely be back when we need our next vehicle! More

Overall experience here was, Meh.Went in on 11/28 to Overall experience here was, Meh. Went in on 11/28 to look at a used 2018 Audi SQ5. Troy Johnson, the salesman, was helpful throughout the sales pr Overall experience here was, Meh. Went in on 11/28 to look at a used 2018 Audi SQ5. Troy Johnson, the salesman, was helpful throughout the sales process and answered all my questions in a timely manner prior to coming in. I looked at several other SQ5's in my area and this one was the absolute cleanest I viewed. It was a tough decision nevertheless, but my preferred SQ5 at Stevens Creek Audi was sold the same morning while I was in Livermore. I decided to buy. -Salesman was good. He was kind enough to deliver my car 20 miles out. -Sales manager - Average. Attitude was, take it or over leave it. No efforts were made to make sure I was satisfied with purchase. -Finance manager could use some milk. Yousef, the sales manager, was a bit sour during the signing process and looked visibly upset when I called out their "VIN Etching" added onto the price for 349.99. I told him that I did not want this, but according to him, it was "baked" into the price. Dumb, in my opinion. All the "VIN Etching" stickers peeled off EASILY and are an absolute waste of MONEY. Complete dealer BS so they can make more money. I was only given one key and I asked if I could possible have them give me a new one. They said no. Again, no effort to make sure I was satisfied. Would I come back as a customer? Nah. Would I recommend this dealer? Nope. Could the overall experience been better? Absolutely. More