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Livermore Ford

Livermore, CA

3.9
544 Reviews

2266 Kitty Hawk Rd

Livermore, CA

94551

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544 Reviews of Livermore Ford

March 30, 2022

Everyone was very friendly and helpful. Went out of their way to meet our budget. Best car buying experience I have ever had. More

by Clare
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay
Apr 13, 2022 -

Livermore Ford responded

Thank you for the amazing review! We are thrilled to hear you had a great car buying expereince with us at Livermore Ford and we are here for you and your vehicle for anything you need in the future. Enjoy the vehicle! Thank you again, Livermore Ford

March 28, 2022

Rafi was a fantastic salesman. His knowledge of the Mach E was exellent. He is a pleasure to work with. More

by Bill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafi
Apr 13, 2022 -

Livermore Ford responded

Thank you Bill for the amazing review and being a loyal customer! We are thrilled to hear you had a great car buying expereince with us at Livermore Ford and we are here for you and your vehicle's for anything you need in the future. Enjoy the vehicle! Thank you again, Livermore Ford

March 22, 2022

I booked my Ford Mustang Premium back in Sept’2021; received it on Monday March 14th. Ford kept me informed at every stage. Livermore Dealership kept my experience per my last rating of 5 on their serv More

by Nathshivendra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shak and Faisal
Apr 13, 2022 -

Livermore Ford responded

Thank you for the amazing review and being a loyal customer! We are thrilled to hear you had a great car buying expereince with us at Livermore Ford and we are here for you and your Mustang's for anything you need in the future. Enjoy the vehicle! Thank you again, Livermore Ford

March 14, 2022

Doesn’t follow up and no one has access to assist. Always defers back to sales rep who is not available More

by Nicole E
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert
Apr 13, 2022 -

Livermore Ford responded

Hello Nicole, We are sorry to hear about the frustrating stuation and would like to offer you our General Managers' contact information to speak to him directly. The General Managers' name is Patrick Connelly and can be reached at (925) 294-7704 or Patrick@gillautogroup.com Thank you, Livermore Ford

March 02, 2022

I had a great no hassle experience buying my new Bronco Sport. My Salesman Jay, did not pressure me at all and was very helpful. I test drove several vehicles and was very undecisive on the color and he wa More

by DeniseD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay
Apr 14, 2022 -

Livermore Ford responded

Hi, your comments keep us motivated and working hard for all our guests! Safe travels!

February 26, 2022

From the moment I arrived at the dealership Steve my salesman was waiting for me and had the car I inquired about (and ended up buying) parked in front. Steve was extremely helpful, warm and put me at More

by lliissaadee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Meraz
Apr 14, 2022 -

Livermore Ford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care! General Manager, Patrick Connelly 925-294-7704

February 21, 2022

Dealership was clean and very professional. Would recommend their services in the future for car buying. More

by rexmiller86
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin, Ali
Apr 14, 2022 -

Livermore Ford responded

Hi, your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care! General Manager, Patrick Connelly 925-294-7704

Apr 14, 2022 -

rexmiller86 responded

Hi Patrick, after my initial review, 2/21/2022 I’m having a change of heart with one particular thing. I wasn’t told that I would have a $200 deductible on my 3 year 36K manufacture warranty. This comes from my warranty packet I just received. Also, I was told by Ali - Finance, that my extended warranty would start until my manufacture warranty ended. My warranty packet shows differently.

February 08, 2022

We had the best, no hassle experience buying our 2022 Bronco here at Livermore Ford Lincoln!! Because of our typical experience with car dealerships in the past, we were very guarded when we walked on th More

by cathy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rasha, Josue
Apr 14, 2022 -

Livermore Ford responded

Hi Cathy, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care! General Manager, Patrick Connelly 925-294-7704

February 02, 2022

Brought my truck in for a lease-end purchase. The process was very easy and Jay handled the whole process flawlessly. More

by Jeremy.henderson973
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Nadi and I completely forgot the finance manager’s name.
Apr 14, 2022 -

Livermore Ford responded

Hi Jeremy, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care! General Manager, Patrick Connelly 925-294-7704

January 25, 2022

Everyone was great to deal with! I will never buy a car from another dealership again. Wish there we more honest dealers out there. A+ More

by Makayla Lira
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty, Josue and Hugo
Apr 14, 2022 -

Livermore Ford responded

Hi Makayla, thank you for leaving such a great review and high star rating. Safe travels! General Manager, Patrick Connelly 925-294-7704

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