Lithia Kia of Anchorage

You will love this dealership! This service department aims to please. Matt is the best! To begin with, this is the second service call that I had difficulty with scheduling. I l This service department aims to please. Matt is the best! To begin with, this is the second service call that I had difficulty with scheduling. I left voice mails requesting a return call because online scheduling wouldn't accept my request. I finally went in to schedule a service call, in person. I like dealing with Matt, his aim is to meet my needs. He fixed my online scheduling problem for me. Because they did not have time to give me a car wash the first service call, he gave me a free one at the following appointment, but when I requested it, the car wash left bug stuff on headlights, and inside doors were not cleaned well. These might seem petty, but it cost me time, as I had to finish the carwash job myself in my parking spot, as I don't have a garage. This was a Saturday appointment and the service department didn't seem over-booked, as I previously experienced. I might try Saturday visits again at my next oil change service. More

first class service great operation I always count on good service from the dealership. More words are not required to state my position thanks very much to the KIA tea great operation I always count on good service from the dealership. More words are not required to state my position thanks very much to the KIA team More

trading my vehicle with my choice I stopped there just to ask a question for a past vehicle that I got in 2005 then got to ask for a trade, looked at vehicles ran into a used Ram truck I stopped there just to ask a question for a past vehicle that I got in 2005 then got to ask for a trade, looked at vehicles ran into a used Ram truck that I liked with low miles and took couple days but drove out with smiles! The representatives are understanding and friendly. I already recommended my family said they would check them out! More

Best service department I have ever worked with. Lithia Service Department has taken care of my car for two years. The are fast, friendly and smart. I would not take my car anywhere else! I purcha Lithia Service Department has taken care of my car for two years. The are fast, friendly and smart. I would not take my car anywhere else! I purchased a lifetime lube and oil and it has been the smartest investment next to buying my thrifty little Kia Soul, that I ever made. Paul Denwalt is extremely pleasant and treats me like I'm the only customer he has in the world! Thank you, Lithia Kia of Anchorage. More

Good service I missed my appointment. When I called to reschedule, Matt with service department was very helpful and was able to get me in the very next morning. I missed my appointment. When I called to reschedule, Matt with service department was very helpful and was able to get me in the very next morning. More

oil change I purchased a lifetime lube & oil....I was very satisfied with my service.....clean and comfortable waiting area and friendly employees. Definitely r I purchased a lifetime lube & oil....I was very satisfied with my service.....clean and comfortable waiting area and friendly employees. Definitely recommend the lifetime oil & lithia KIA More

Courteous, Friendly, Helpful Chris Mathis was informative, patient, helpful, thoughtful and knowledgeable about the whole process. He tendered our offer, and was not able to the Chris Mathis was informative, patient, helpful, thoughtful and knowledgeable about the whole process. He tendered our offer, and was not able to the Dodge Caliber down as low as we would have liked, but I know he made every effort to work with us. It's really convenient to get the registration, insurance and other benefits handled by the dealer as Chris did. Very efficient in doing paperwork and covering every concern we had. After driving the car one day, we realized we had some kind of tire problem. Called Chris and he got us in touch with the service dept. and the issue will be resolved soon. Thank you, Chris Mathis and all the staff at Lithia-Kia. We had an excellent experience and we will return for car needs we have. More

Great Experience The Lithuania Kia of Anchorage made buying a car a easy ang enjoyable experience. Thank you The Lithuania Kia of Anchorage made buying a car a easy ang enjoyable experience. Thank you More

I had the best experience with Litha Kia of Anchorage Ed Schuman and team of Litha Kia of Anchorage was awesome. They made me feel important and made sure that I was satisfied with everything before I le Ed Schuman and team of Litha Kia of Anchorage was awesome. They made me feel important and made sure that I was satisfied with everything before I left the dealership with my new Sedona. They gave me follow up calls to see how I liked the new vehicle. This is the first time I have had an experience like this from buying a vehicle in Alaska. They were very professional, courteous and made my whole family important. I would like to thank them for the wonderful experience. More

i love the awesome customer service I received! Richard Suesue and the whole team at Lithia Kia of Anchorage gave me the best truck buying experience ever! I am absolutely in love with my truck and Richard Suesue and the whole team at Lithia Kia of Anchorage gave me the best truck buying experience ever! I am absolutely in love with my truck and the sales associates were amazing. They really work for the customers. I am very impressed with how much time Richard took with me and even went to a different dealership to bring a teuck to me to drive. I can say enough positive things about him!! And ALL of the salemen there. I am truly thankful! More