Lithia Hyundai of Reno - Service Center

Only review service center. 10 days for a diagnostic test is unacceptable. Should have better service than that. Most people don't want to wait 10 days just to find out what the 10 days for a diagnostic test is unacceptable. Should have better service than that. Most people don't want to wait 10 days just to find out what the problem is, than another amount of time to fix. Unacceptable More

Lance offers the best communication about service. He is knowledgeable and kind. I love working with him. I have been having my Hyundai Sonata serviced at Lithia Hyundai for 9 years. He is knowledgeable and kind. I love working with him. I have been having my Hyundai Sonata serviced at Lithia Hyundai for 9 years. More

I loved your service Department especially Lance Smith whom I dealt with for 10 years. I did all the service recommendations as they were due and it had 160,oooplus miles when I decided to get a 2025 new whom I dealt with for 10 years. I did all the service recommendations as they were due and it had 160,oooplus miles when I decided to get a 2025 new car . Unfortunately I was not in love with any 2025 models in Hyundai .I hope I have as good luck with the service department in my new car. Thanks for the professionalism and service with my 2012 Santa Fe. More

We have been working with Hyundai now for 2 hrs and the experience has been great ! experience has been great ! More

Just came in for a regular service and was out the door within the hour. within the hour. More

I did not have an apt. ,but needed advice on operation of new Tuscon SEL hybrid. Just waited a few minutes and someone was avaiable and went out to help me with my question ,but needed advice on operation of new Tuscon SEL hybrid. Just waited a few minutes and someone was avaiable and went out to help me with my question. Very fast response. More

Best car buying and trading experience I’ve ever had. I will definitely be going back. I will definitely be going back. More

I sold this car almost a year ago to someone with the same first name. Now this dealership won’t leave me alone. They are even mailing things to my address with her name on them. Calling my number and em same first name. Now this dealership won’t leave me alone. They are even mailing things to my address with her name on them. Calling my number and emaling me. I don’t own a Hyundai. Don’t let them get your contact info or they will harass you forever. More

I have been in twice. Once for a recall and once for brakes. When I was in for the recall I asked to be called when my car was ready. I needed my car as soon as possibl Once for a recall and once for brakes. When I was in for the recall I asked to be called when my car was ready. I needed my car as soon as possible. I got no call and when I called to check could not get a hold of anyone. My car was finished sooner than I was told but I waited because I did not know if it was done. I ended up waiting over 3 hours for a job that was done in 1 hour. The service advisor did not care. The second time Lace helped me. He always provides excellent customer service so I had no issues. This makes me not want to return because I could not find out if my car was ready. More

I'm not happy with my service. The problem they are telling me doesn't make sense I payed cash for my car 12/24.can you help me I'm afraid to drive very far in my car. The problem they are telling me doesn't make sense I payed cash for my car 12/24.can you help me I'm afraid to drive very far in my car. More