Lithia Hyundai of Reno - Service Center

satisfied As always, the service and the staff, go above and beyond to accommodate their customers. I will always be a customer of Lithia! Great products! As always, the service and the staff, go above and beyond to accommodate their customers. I will always be a customer of Lithia! Great products! More

Regular maintenance Scheduled appt ahead of time and they took the care as soon as I got there. They were quick and nice. They went over in detail all the work done. Scheduled appt ahead of time and they took the care as soon as I got there. They were quick and nice. They went over in detail all the work done. More

Lance Smith of Lithia Hyundai is awesome to work, and his two colleagues were also professional. I appreciated Lance's postive attitude, competency, and honesty. In addition, the mechanic's work was done i two colleagues were also professional. I appreciated Lance's postive attitude, competency, and honesty. In addition, the mechanic's work was done in a most timely fashion and my vehicle was returned clean. Please know that I will definitely return to Lance & Lithia Hyundai. I do love my Korea-manufactured 4-wheel drive vehicle. Thanks, Lance, for taking such good, no great!, of my vehicle & me! More

They are very dis-honest and do not do quality work. Their customer service is horrible. They are rude and un-helpful. We had a dead battery and had our car towed ther to have them re-place the batter Their customer service is horrible. They are rude and un-helpful. We had a dead battery and had our car towed ther to have them re-place the battery. Tehy proceeded to tear the car apart and run a complete diagnostic because they didn't think it was the battery. After a day of looking at it they figured out it was the battery but then charged us $97.00 for a diagnostic. Now they tell us the battery somehow damaged the cars engine and it needs $850.00 worth of work to run correctly. They sat the three times I tried to start the car with a dead battery caused it to flood the engine and gum up the spark plugs. More