Lithia Hyundai of Reno - Service Center

LIAR, COMMITS FRAUD AND STEALS Joe is the poster child for "used car salesman" He manipulated, lied, misrepresented terms of the deal and as a result, stole over $10K from me. He p Joe is the poster child for "used car salesman" He manipulated, lied, misrepresented terms of the deal and as a result, stole over $10K from me. He preys on vulnerable, single women so please take this as a warning, especially ladies just STAY AWAY FROM HIM, TRUST ME! And don't bother going to the General Manager for help (Dylan Clunie) he doesn't seem to care either that his employee is a thief and he will pretty much kick you out of his office. More

Very pleased with the experience!Tabatha Culver Very pleased with the experience! Tabatha Culver recently took great care of my Veloster. Very helpfull, friendly and professional staff... Keep Very pleased with the experience! Tabatha Culver recently took great care of my Veloster. Very helpfull, friendly and professional staff... Keep it up... Thank you!!! More

Very friendly, helpful staff.my Veloster needed immediate service. I was visiting from Oakland and returning next day. Tabatha fit me in. Jen drove me to movies. service. I was visiting from Oakland and returning next day. Tabatha fit me in. Jen drove me to movies. More

oil change As always it was very good and Matt keeps me apriased of what's going on. I allways look forward to going in and waiting As always it was very good and Matt keeps me apriased of what's going on. I allways look forward to going in and waiting More

Outstanding service The staff at Lithia Hyundai has always been exceptional to work with. Specifically, Diego Garcia went out of his way to ensure I understood what need The staff at Lithia Hyundai has always been exceptional to work with. Specifically, Diego Garcia went out of his way to ensure I understood what needed to be done to my car and why and took it upon himself to find out that the service could be warranteed. More

Amazing My engine seized and I had to have towed to Lithia Reno. Tabatha took care of everything and left with absolutely no worries. She followed up with me My engine seized and I had to have towed to Lithia Reno. Tabatha took care of everything and left with absolutely no worries. She followed up with me about the status of my repair every step of the way. This is something too few companies practice anymore, customer service. The whole Lithia service team made me feel like I mattered. More

Great Service The staff was very helpful and pleasant. The work was done timely and well. They called when the work was done as well. And, we were able to speak The staff was very helpful and pleasant. The work was done timely and well. They called when the work was done as well. And, we were able to speak with internet sales Joe who is always very pleasant and helpful. More

Sheer Excellence!!! This dealership helped me get into a dependable car that suited my needs for my family. This was my first experience buying car with dealership. They This dealership helped me get into a dependable car that suited my needs for my family. This was my first experience buying car with dealership. They went above & beyond to work with me after my Bankruptcy. The terms I needed in my budget was met. Thankfully!!! I was nervous but it went smooth and I drove away with a car that I was happy with. Going on two years now. The real kicker that makes me most happy though is my experience with the Service Dept. I take my car in to get any work or maintenance done. This one individual gives the most caring and graceful customer service I've ever seen in my life. She's the reason why I keep going. Her name is Tabatha Culver. I always feel welcomed and cared for. I'm on a strict budget and when things arise she finds best options to take care of my needs. She's friendly with my family. She updates me about the status of my car. When I'm ready to go she walks me to my vehicle. I feel like she's a life long friend. She's a positive asset to the company and my experience. I'm truly happy she's there. I hope everyday she gets the recognition that she deserves. Thank you always Tabatha!!! You always make the day brighter!!! I appreciate the hard work of the crew keeping my car safe and going. Thanks to everyone for everything they do. I'm truly blessed!!! More

general maintience We have always been happy with the service. The people are always friendly and take care of our needs. The are also very up to date on new things and We have always been happy with the service. The people are always friendly and take care of our needs. The are also very up to date on new things and telling us when things need attention. Thanks Jackie More

service The service was great. Lance is friendly and helpful every time I go in there he always calls when it is ready and always asks me if I need a car was The service was great. Lance is friendly and helpful every time I go in there he always calls when it is ready and always asks me if I need a car wash. More