Lithia Hyundai of Reno - Service Center

We were treated very nicely Lance our service advisor was very nice to us and we had a good experience quality work and a car wash was done after the service Lance our service advisor was very nice to us and we had a good experience quality work and a car wash was done after the service More

Great Service. Always willing to Help!!!Tabitha is Great Service. Always willing to Help!!! Tabitha is great! She is understanding, kind and caring. She v makes you feel special. I only like to deal Great Service. Always willing to Help!!! Tabitha is great! She is understanding, kind and caring. She v makes you feel special. I only like to deal with her. More

Oil Change Matt always does a great job. He is very friendly and keeps me informed about what services I need in the future. I trust him completely! I love th Matt always does a great job. He is very friendly and keeps me informed about what services I need in the future. I trust him completely! I love that they wash the car . . . wish they still vacuumed inside, though! More

Tabatha is fantastic and always keeps her word. She treats me wonderful and the staff does great with my Santa Fe! Thanks a lot Lithia :) treats me wonderful and the staff does great with my Santa Fe! Thanks a lot Lithia :) More

Tabatha and service dept did a great job considering they where short staffed. We had plenty to do while we waited, also did social distancing due to the coronavirus. where short staffed. We had plenty to do while we waited, also did social distancing due to the coronavirus. More

If I could leave Zero stars I would! They sold me a car, told me I was approved then 30 days later took it back becauAe one of their employees lied on the credit application even though we provided the pays told me I was approved then 30 days later took it back becauAe one of their employees lied on the credit application even though we provided the paystub during the credit application. Not only did they take it back they came to my work and left me stranded there. Nevertheless, I spoke to someone in their finance departments two days before they took the car and I was made aware of the situation, when I then asked if I could have a few days to convince my mom to get on loan with me. They are liars and I would NEVER do business with them again. When I picked up my down payment the owner Bobby stated that he had to do take back 4 cars that day. Don’t do it!!!! More

Tom ( I cannot remember his last name) took care of my issue cordially and promptly. I was very pleased that my issue was resolved with trust and professionalism. Thank you. issue cordially and promptly. I was very pleased that my issue was resolved with trust and professionalism. Thank you. More

Got Me Out Quickly So many times I've come in for minor service like an oil change and had to wait one or two hours. This time Tabatha got me out quickly which is very So many times I've come in for minor service like an oil change and had to wait one or two hours. This time Tabatha got me out quickly which is very important in giving good service. More

I had a flat tire , I was taken in right away during the virus scare . Ended up needing a new tire which they got in within a couple hours. Thank you so much for getting me back on the road in these troubl virus scare . Ended up needing a new tire which they got in within a couple hours. Thank you so much for getting me back on the road in these troubling times More

Coil #3 out, causing loss of power It took a while to find the problem because my Check Engine light was intermittent, but eventually they caught the information off my car's computer It took a while to find the problem because my Check Engine light was intermittent, but eventually they caught the information off my car's computer that led to the correct diagnosis and the problem was fixed. I had a trip to and from Las Vegas scheduled just days after my car was serviced so I was particularly happy that Tom was able to come up with the correct diagnosis when he did, otherwise my trip to Las Vegas would have been filled with considerable anxiety. You guys fixed it so that I had no problems later with that Vegas trip and my car has been running like a top ever since. More