Lithia Hyundai of Reno - Service Center

Service Center Lance was very professional and a great help. He was understanding and communicated with us very well. I would definitely recommend Lance to my family Lance was very professional and a great help. He was understanding and communicated with us very well. I would definitely recommend Lance to my family and friends. More

Great service I came 15 minutes early. They checked me in and the service time estimate was accurate and they cleaned all the contact points on the car. They also I came 15 minutes early. They checked me in and the service time estimate was accurate and they cleaned all the contact points on the car. They also were cleaning the service and sales areas efficiently. More

Tabatha gives the best customer service experience around. She’s super helpful, bright, and efficient. I appreciate that she has a booty that refuses to quit. around. She’s super helpful, bright, and efficient. I appreciate that she has a booty that refuses to quit. More

I like the friendliness and the accommodating individualism that I receive from the company. It's almost like being around family. Lance always takes good care of me. individualism that I receive from the company. It's almost like being around family. Lance always takes good care of me. More

Problem with my service writer. One problem. I was not informed that my vehicle was finished with the servicing and ready to go. I noticed it in the parking lot and brought this to One problem. I was not informed that my vehicle was finished with the servicing and ready to go. I noticed it in the parking lot and brought this to the attention of the service writer that was in attendance. He helped me right away, and escorted me to my vehicle. He asked if I had any other questions. I said no and was on my way. There is a true professional! Tabatha was my original service writer. She disappeared without telling me another writer was going to finish my servicing . Because of her absence, I was not advised my vehicle was ready to go. This was a concern for me. My wait period was longer than necessary. My time was wasted! I value my time and get very concerned when somebody wastes it unnecessarily!! Thank you, Ted Hobbs More

Lance in the service department is the best! He is very respectful, listens to my concerns, and upholds the best customer service! Thank you lance! respectful, listens to my concerns, and upholds the best customer service! Thank you lance! More

Very friendly staff and they don’t pressure you into buying a car. The service department is very knowledgeable and and easy to work with. buying a car. The service department is very knowledgeable and and easy to work with. More

Fast and efficient. In n out. Boom. New what I needed when I got there and had me up and running in no time at all. when I got there and had me up and running in no time at all. More

Appointment check in was prompt and service was completed prior to promised time. Matt F. Is always easy to work with and is very helpful with service options. prior to promised time. Matt F. Is always easy to work with and is very helpful with service options. More

Help the local economy during coronavirus. Buy a new car! I went in for service and walked out with a new car. I have rationalized this purchase as my patriotic duty as a Nevadan during the virus crisis. Th I went in for service and walked out with a new car. I have rationalized this purchase as my patriotic duty as a Nevadan during the virus crisis. This is my 5th Hyundai. Lithia is a thoroughly professional dealer and repair facility. Everyone I interacted with made the experience more pleasant. More