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Lithia Hyundai of Reno
Reno, NV
4,016 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,016 reviews
May 20, 2025
They were friendly and courteous. They kept the appointment time, worked quickly even though I was there for a factory recall and would not be paying. They kept the appointment time, worked quickly even though I was there for a factory recall and would not be paying. More
by Timothy
Verified Customer
May 20, 2025
Clean several people to ask questions and very busy It was clean there was plenty of seating there were several people to help however the facility fes to small to accommodate the amount of customers they was clean there was plenty of seating there were several people to help however the facility fes to small to accommodate the amount of customers they are trying to handle More
by PHILRIVERA81
May 17, 2025
Luke was great and really helped us out buying our first vehicle, but the company had promised to send us all of the documents we had signed via email and we have yet to receive any of them a month later ev vehicle, but the company had promised to send us all of the documents we had signed via email and we have yet to receive any of them a month later even after emailing about it as well. Get your paperwork while you’re there. :/ More
by BRIBURCH191
Employees Worked With
May 16, 2025
Very helpful until they received payment & then gave me the silent treatment, when I finally received the pickup there was 3 miles till empty on fuel . Did have a broken belt on a tire & neither the sunroo the silent treatment, when I finally received the pickup there was 3 miles till empty on fuel . Did have a broken belt on a tire & neither the sunroof or the sliding back window will work. I was told this pickup was pristine & yet it is nice but definitely not as advertised. Very disappointed & would never recommend them to anyone. More
by SCOTTBYKONEN
May 14, 2025
Good and bad. Lucas is awesome. Service department needs work. Communication with them is terrible Lucas is awesome. Service department needs work. Communication with them is terrible More
by CKRAEMER90
May 10, 2025
Thank you very much, I appreciate it. Thank you for the Bluetooth, A lot of work. Thank you for the Bluetooth, A lot of work. More
by Cindy
May 10, 2025
The dealership was clean amd quiet. The sales people were ready to help when we needed them and gave us the space we needed to look at cars without feeling pressured. The sales people were ready to help when we needed them and gave us the space we needed to look at cars without feeling pressured. More
by MRS.MHANSON
