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Lithia Hyundai of Reno
Reno, NV
4,035 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,035 reviews
July 04, 2025
Motor replaced for recall. Multiple Parts were damaged during the motor swap. When my wife and I let Lance know what happened we were told we had to pay to have parts fixed if Multiple Parts were damaged during the motor swap. When my wife and I let Lance know what happened we were told we had to pay to have parts fixed if we brought it back in. I paid $300+ out of pocket to fix myself. Lances attitude towards my wife when she contacted him was disrespectful. More
by MELISSAMARSH26
Verified CustomerEmployees Worked With
July 03, 2025
Great people, very kind, wanted to find you the best deal which is great. Overall great place to buy a vehicle. which is great. Overall great place to buy a vehicle. More
by MORGANWELLS20
July 02, 2025
I have a problem with my air conditioner. I live almost an hour away from the dealership and so far it has taken three trips to the dealership and it is not fixed. In the meantime my car has I live almost an hour away from the dealership and so far it has taken three trips to the dealership and it is not fixed. In the meantime my car has developed two more problems which they would not even look at while my car was already there so I have bring it again. More
by SWILHELMS
Employees Worked With
Not sure of names.
July 02, 2025
Lithia Service made my experience easy & effortless. Jeremy in service & team were fantastic to work with. Keep up the great work. Jeremy in service & team were fantastic to work with. Keep up the great work. More
by william.lassi
June 29, 2025
Salespeople very friendly and helpful. They were able to get me exactly what I wanted. I felt management was unwilling to work with you and that I was viewed more as just a number than a p They were able to get me exactly what I wanted. I felt management was unwilling to work with you and that I was viewed more as just a number than a person. Also, the service was quite slow. More
by B_FUSANO
June 28, 2025
Form the beginning of the process through the end they were all so friendly and helpful working with me and ensured I was comfortable with all the pricing and payments . I would highly recommend this deal were all so friendly and helpful working with me and ensured I was comfortable with all the pricing and payments . I would highly recommend this dealership to anyone and everyone More
by TOLBERT1987
June 27, 2025
Good customer service enjoy work whit people working there clean area friendly I love lithia Hyundai thank you guys. there clean area friendly I love lithia Hyundai thank you guys. More
by ISAACDOMINGUEZ12
Employees Worked With
June 25, 2025
The best in Reno for service. Always helpful and respectful. Works with my schedule.keep up the good work. Always helpful and respectful. Works with my schedule.keep up the good work. More
by Csroberts
Employees Worked With
June 24, 2025
they were very helpful. Met me at the door when I walked in and showed me recommendations for the next service. They brought the car up to the door so that I can leave grea Met me at the door when I walked in and showed me recommendations for the next service. They brought the car up to the door so that I can leave great job. More
by VINHWARD1
Employees Worked With
I can’t remember employee’s name, but he did a great job. I’ll give or in this case of five, which is the top number
June 24, 2025
Customer service and walk through process was amazing. Great continued follow ups. Would return for my car maintenance needs. Jake Lopez did a 10/10 job and I was thoroughly impressed. Thank you again Jak Great continued follow ups. Would return for my car maintenance needs. Jake Lopez did a 10/10 job and I was thoroughly impressed. Thank you again Jake. Wouldn’t want to work with anyone else More
by Victort101
Employees Worked With
Jake Lopez
