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Lithia Hyundai of Reno

Reno, NV

4.3
4,069 Reviews
OUR HISTORY Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees. TODAY Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States. We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers. CONCERNS If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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2620 Kietzke Lane

Reno, NV

89502

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Showing 4,069 reviews

July 23, 2025

Very good Sales & Finance people very courteous, very low pressure sales experience. Dealer had a good selection of vehicles More

by JFN2
Recommend Dealer
Yes
Employees Worked With
Iris Flores-Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Iris Flores-Garcia
Jul 23, 2025 -

Lithia Hyundai of Reno responded

Hi, Thank you for the review. We are glad your time with us was a good experience. We hope to see you again here at Lithia Hyundai of Reno.

July 23, 2025

They were accommodating to my timeline as I was going out of town and needed my car fixed. More

by shonfelk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather and Jake
Jul 23, 2025 -

Lithia Hyundai of Reno responded

Hi, We appreciate the review. We are glad your time with us was a professional experience. We hope to see you again here at Lithia Hyundai of Reno.

July 23, 2025

Levi Williams was great I would 100 percent recommend him to everyone that needs a car The attention to me and my family was great thank you Levi and everyone and Lithia Hyundai for making our visit feel li More

by MIKEDORADO777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Levi Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2025 -

Lithia Hyundai of Reno responded

Hi Mike, Thank you for the review. We are glad your time with us was a great experience. We hope to see you again here at Lithia Hyundai of Reno.

July 23, 2025

Lance is great. Very good service department . Parts lady was also great. I have a slight problem being trolled by Corurtney for service I don’t need. Or as she desc More

by HARRYM1029
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2025

The work done was good, the staff are little difficult to work with. No loaners available More

by Tahoecandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Heather
Jul 23, 2025 -

Lithia Hyundai of Reno responded

Hello, Thank you for bringing this to my attention. It is regrettable to hear about your experience with us. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the contact provided below. Scott Robert - Customer Relations Manager - 775-446-5334 - srobert@lithia.com

July 23, 2025

Tony handled our transaction quickly and efficiently. We appreciate his expertise. We were done in less than an hour. More

by EVADREPUS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2025 -

Lithia Hyundai of Reno responded

Hi, Thank you for the review. We are glad your time with us was a quick experience. We hope to see you again here at Lithia Hyundai of Reno.

July 23, 2025

Heather was very helpful and very accommodating during my service checkup. She took the time out of her day to go out of her way to show me items in my car that I didn’t even know about first time purchaser More

by elika59701
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather
Jul 23, 2025 -

Lithia Hyundai of Reno responded

Hi, Thank you for the review. We are glad your time with us was a helpful experience. We hope to see you again here at Lithia Hyundai of Reno.

July 23, 2025

Holly made me feel comfortable right away. She was never pushy and was very knowledgeable about the car. Everyone was very friendly and professional. They secured my financing in record time! More

by TAMRAHPARKES
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Holly Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2025 -

Lithia Hyundai of Reno responded

Hi, Thank you for the review. We are glad your time with us was a friendly experience. We hope to see you again here at Lithia Hyundai of Reno.

July 22, 2025

Very friendly and service was quick Also saw my salesperson Holly. She was super nice as always More

by KITSUNENOODLES00
Recommend Dealer
Yes
Jul 22, 2025 -

Lithia Hyundai of Reno responded

Hi, We appreciate the review. We are glad your time with us was a friendly experience. We hope to see you again here at Lithia Hyundai of Reno.

July 22, 2025

We had 15 minutes to look at cars to see what kind of suvs Hyundai had, not buying just curious. He sold us on that vehicle in 15 minutes! He killed it on putting the deal together. Great experience and More

by AFKING4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Ferris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2025 -

Lithia Hyundai of Reno responded

Hi, Thank you for the review. We are glad your time with us was a great experience. We hope to see you again here at Lithia Hyundai of Reno.

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