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Lithia Hyundai of Reno
Reno, NV
4,015 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,015 reviews
June 02, 2025
The best car by experience of my life! Dan was a great salesman who truly cares about his customers and their needs. Dan was a great salesman who truly cares about his customers and their needs. More
by JEFF.JBOSWELL
Verified Customer
June 02, 2025
We were the last sale of the day at lithia hyundai and were hurried out the door. I ended up having to pay for a body shop inspection due to the car having damage shown on the carfax and the bed being rem were hurried out the door. I ended up having to pay for a body shop inspection due to the car having damage shown on the carfax and the bed being removed, didn't get the floor mats or second key that was communicated as being at the dealer by the salesman. Should have had the sales manager put it in writing that these were things they were committed to. Bad customer service, bad experience all around. I would not buy another car from them and will not tell people I know to do so either More
by CHARLIEDEAN152
May 29, 2025
Purchased an Elantra and Dan Durham was a fantastic salesperson to interact with during that process salesperson to interact with during that process More
by Ktracy777
May 28, 2025
Dealership has friendly people employed there. Didn’t feel high pressured. Found the car I wanted and they tried to make it work. Didn’t feel high pressured. Found the car I wanted and they tried to make it work. More
by ANTPAM0
May 24, 2025
Great group. Mike worked hard to find our car. We will be back. This was our 3 hyundai purchase and second new one. Mike worked hard to find our car. We will be back. This was our 3 hyundai purchase and second new one. More
by J4840SYKES
May 23, 2025
Great help and will help with any type of credit. Overall great staff with helping me get the vehicle I want. Overall great staff with helping me get the vehicle I want. More
by KEVINDAVIDSHAWN17
May 22, 2025
I was at dealer to change tires on my Genesis GV80 and Chris approached me and while waiting for the service rep he sold me with vehicle knowledge and attractive pricing options. Chris approached me and while waiting for the service rep he sold me with vehicle knowledge and attractive pricing options. More
by Ron
Employees Worked With
Christopher Clarke
May 22, 2025
It's a pleasure dealing with this company. Lance Smith is awesome to work with. Always goes the extra mile to help you out. Lance Smith is awesome to work with. Always goes the extra mile to help you out. More
by MAMBO8
Employees Worked With
May 21, 2025
Had a recall on my car, I have to say the customer service was great. They stayed in contact and were very helpful. service was great. They stayed in contact and were very helpful. More
by jeanirvin73
Employees Worked With
May 20, 2025
They were friendly and courteous. They kept the appointment time, worked quickly even though I was there for a factory recall and would not be paying. They kept the appointment time, worked quickly even though I was there for a factory recall and would not be paying. More
by Timothy
