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Lithia Hyundai of Odessa

Odessa, TX

Overview
Employees
Reviews
Vehicles
4.3
1,503 Reviews
Lithia Hyundai of Odessa is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Hyundai of Odessa, located in Odessa, Texas, joined the Lithia Motors family of dealerships in April 2002 after being acquired from Village Lincoln Mercury, Inc. Lithia Hyundai of Odessa, near the surrounding areas of Odessa, Midland, Goldsmith, Midkiff, Gardendale and Notrees Texas, features a wide selection of new Hyundai and used Hyundai cars and SUVs. Our inventory includes new models such as the Hyundai Accent, Accent 3-Door, Azera, Elantra, Elantra Touring, Santa Fe, Sonata, Sonata Hybrid, Tucson, Veracruz, Equus, and the all new Hyundai Genesis.
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5000 John Ben Shepperd Pkwy

Odessa, TX

79762

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Showing 1,503 reviews

November 04, 2024

Christine was very polite and helpful. She took great care of me. She was extremely helpful. More

by DANIELTODD612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2024 -

Lithia Hyundai of Odessa responded

Thanks DANIEL for the wonderful review of Lithia Hyundai of Odessa. We appreciate you taking time to leave your feedback and we look forward to seeing you again soon!

November 03, 2024

They have really good customer service and made me very happy with my new car More

by LEONAANDERSON02.LA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience with us, Leona. We are thrilled to hear that you are happy with your new car and that our customer service met your expectations. If you have any further feedback or questions, please don't hesitate to reach out.

November 02, 2024

I don’t like writing reviews, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15. More

by NEOBURDNIVEK7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2024 -

Lithia Hyundai of Odessa responded

We hope to see you again soon at Lithia Hyundai of Odessa. Until then, take care!

November 02, 2024

Customer service was excellent from beginning to end. Every single person made me feel important. More

by WELTON.BLAYOCK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theodore Schroeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your feedback with us, Welton. We are thrilled to hear that you had an excellent experience with our team and that you felt important throughout your visit. Your satisfaction is our top priority, and we look forward to serving you again in the future.

November 01, 2024

I found it odd that I had to go inside the dealership to find a salesman. Buying process was easy since it was cash. Theo forgot to give us our second key fob. It’s not needed right now so I will pick it More

by DONNAWILSON923
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Theodore Schroeder
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to leave us a review, DONNAWILSON923. We apologize for any inconvenience you experienced during your visit. We appreciate your feedback and will address these issues with our team to ensure a better experience for future customers.

November 01, 2024

Theo was a true professional and was very helpful in helping me decide on the car that was best for me. More

by Iahmad007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amy Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theodore Schroeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your experience with Theo at Lithia Hyundai of Odessa. We are thrilled to hear that he provided you with excellent service and helped you find the perfect car. If you have any further feedback or questions, please don't hesitate to reach out.

November 01, 2024

You all have an expedient service department! You got me in and out in no time! More

by RickyB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience with our service department, Ricky! We are thrilled to hear that we were able to get you back on the road quickly. We appreciate your business and look forward to serving you again in the future.

November 01, 2024

Vehicle was received promptly and tune was completed on time. Staff was efficient and professional. More

by ASEANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your experience with us, ASEANG. We are pleased to hear that you found our staff to be efficient and professional, and that your vehicle was serviced promptly. Your satisfaction is important to us, and we hope to see you again in the future.

November 01, 2024

Johnny was amazing! He made the experience enjoyable and pleasant. Everyone at Hyundai is amazing! More

by TIFFANYCECIL615
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salvador Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristopher Kilgore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Lujan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience with Johnny and the team at Lithia Hyundai of Odessa! We are thrilled to hear that your visit was enjoyable and pleasant. We strive to provide exceptional service to all of our customers, and we are grateful for your feedback! Take Care!

October 31, 2024

They do not stand behind what they sell . you make an agreement then when the paperwork is done.you are told a lie. More

by DARRENWHITEHEAD36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kristopher Kilgore
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gonzales
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paulina
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