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Lithia Hyundai of Odessa

Odessa, TX

Overview
Employees
Reviews
4.3
1,489 Reviews
Lithia Hyundai of Odessa is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Hyundai of Odessa, located in Odessa, Texas, joined the Lithia Motors family of dealerships in April 2002 after being acquired from Village Lincoln Mercury, Inc. Lithia Hyundai of Odessa, near the surrounding areas of Odessa, Midland, Goldsmith, Midkiff, Gardendale and Notrees Texas, features a wide selection of new Hyundai and used Hyundai cars and SUVs. Our inventory includes new models such as the Hyundai Accent, Accent 3-Door, Azera, Elantra, Elantra Touring, Santa Fe, Sonata, Sonata Hybrid, Tucson, Veracruz, Equus, and the all new Hyundai Genesis.
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5000 John Ben Shepperd Pkwy

Odessa, TX

79762

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Showing 1,489 reviews

November 12, 2024

Was working with one sales rep got switched around a lot. Sat for 6 hours plus felt like I was getting worked around the whole time. On top of that less than 6 months with the vehicle and check engine lights More

by JEREMYGLASS79745
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Johnny Ybarra
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kristopher Kilgore
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gonzales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alec Morales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodiguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Morse
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kristine Campbell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Cordova
4.0
This rating includes all reviews, with more weight given to recent reviews.
Theodore Schroeder
3.0
This rating includes all reviews, with more weight given to recent reviews.
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November 09, 2024

I came to Lithia with a different idea in mind and all of the representatives came up with the best suggestion, And that was to put me in a brand new 2025 Hyundai Kona. It is the perfect vehicle for me. Than More

by MZYVONNE1965
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richardo Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theodore Schroeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2024 -

Lithia Hyundai of Odessa responded

Thank you for sharing your experience with us! We are thrilled to hear that our representatives were able to provide you with the perfect suggestion and that you are now enjoying your brand new 2025 Hyundai Kona. We appreciate your business and hope you continue to love your new vehicle.

November 08, 2024

Great People, Great Service. Made everything easy and staff was very knowledgeable very polite and helpful More

by STEPHENEGALINDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your experience! We are thrilled to hear that you found our staff to be knowledgeable, polite, and helpful. We appreciate your kind words and are grateful for your support.

November 08, 2024

Took too long and everyone was standing around doing nothing. The dealership was nice and clean and cold but i was there for 2 hours for an oil change More

by LMULLINS23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Who knows
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November 08, 2024

Everything was great and every time I go they are prompt and friendly. They go out of there way to make sure I'm happy with their service More

by SILVIAGV5848
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience with us, SILVIA. We are thrilled to hear that you found our service prompt and friendly, and that we were able to go above and beyond to ensure your satisfaction. We truly appreciate your feedback and look forward to serving you again in the future.

November 08, 2024

They were very friendly and let me know what the problem was with my brakes More

by MYERSBREE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lesley guerra
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Nov 13, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your experience at our dealership! We are glad to hear that our team was able to assist you with your brakes and provide you with friendly service. Let us know if there is anything else we can help you with in the future.

November 06, 2024

Great customer service. It was fast and easy. Met my expectations and highly recommend them. More

by Ychavez445
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience with us, Ychavez445. We are thrilled to hear that our customer service exceeded your expectations and that your visit was fast and easy. We appreciate your recommendation and look forward to serving you again in the future.

November 06, 2024

Great people and service! Thanks you to everyone. Special thanks to Johnny Ybarra car salesman for his outstanding care of his customers. More

by RAQUELUM6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2024 -

Lithia Hyundai of Odessa responded

Thank you so much for taking the time to leave us such a kind review! We are thrilled to hear that you had a great experience with our team, especially with Johnny Ybarra. We truly appreciate your support and hope to see you again in the future.

November 05, 2024

Eric is a great advisor - always explains everything with your vehicle, and awesome customer service! More

by NYYANKEECHICK03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to leave such positive feedback about Eric and our customer service at Lithia Hyundai of Odessa. We are thrilled to hear that you had a great experience and that Eric was able to provide you with excellent service.

November 04, 2024

Christine was very polite and helpful. She took great care of me. She was extremely helpful. More

by DANIELTODD612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2024 -

Lithia Hyundai of Odessa responded

Thanks DANIEL for the wonderful review of Lithia Hyundai of Odessa. We appreciate you taking time to leave your feedback and we look forward to seeing you again soon!

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