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Lithia Hyundai of Odessa

Odessa, TX

Overview
Employees
Reviews
Vehicles
4.4
1,619 Reviews
Lithia Hyundai of Odessa is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Hyundai of Odessa, located in Odessa, Texas, joined the Lithia Motors family of dealerships in April 2002 after being acquired from Village Lincoln Mercury, Inc. Lithia Hyundai of Odessa, near the surrounding areas of Odessa, Midland, Goldsmith, Midkiff, Gardendale and Notrees Texas, features a wide selection of new Hyundai and used Hyundai cars and SUVs. Our inventory includes new models such as the Hyundai Accent, Accent 3-Door, Azera, Elantra, Elantra Touring, Santa Fe, Sonata, Sonata Hybrid, Tucson, Veracruz, Equus, and the all new Hyundai Genesis.
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5000 John Ben Shepperd Pkwy

Odessa, TX

79762

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Showing 1,619 reviews

September 08, 2025

Very accurate with searching and finding exactly what I wanted. Thorough in their attention to detail and worked very well with me as a customer More

by ALOCHRIDGE21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Theodore Schroeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaiah
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Sep 11, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing your experience and for highlighting the attention to detail and personalized assistance you received. It's wonderful to know that the team was able to help you find exactly what you were looking for. Your feedback is truly appreciated.

September 06, 2025

Fast service got me taken care of no issues and very professional would definitely recommend More

by C.POPENHAGEN84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 08, 2025 -

Lithia Hyundai of Odessa responded

Thank you so much for sharing your experience and for recommending us. We're delighted to know that you received fast, professional service and that everything went smoothly during your visit. Your feedback is greatly appreciated.

September 05, 2025

Dealership did a good job. Once the sale went through and financing was approved; waited over 3 hrs to finish signing paperwork. Salesman brought out the plates; he said he w More

by KEN.ROSSER
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amy Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 08, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing your experience and feedback. It's great to know you were satisfied with the dealership's initial service, though it's clear the wait time and process for getting your plates could have been smoother. Your comments about the handoff for the license plate screws are valuable and help highlight areas where the experience can be improved. Thank you for bringing this to our attention.

September 02, 2025

I was very satisfied how Kristina explained to me and recommended me to replace things that I wasn't aware. And send me video's of the dirty filters. So I was happy with service they gave me. More

by VICKYTREJO73
Recommend Dealer
Yes
Employees Worked With
Kristina
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Sep 04, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing your positive experience and highlighting Kristina’s thorough explanations and helpful recommendations. It’s wonderful to know that the videos and service provided added to your satisfaction. Your feedback is truly appreciated.

August 31, 2025

Isiah was very knowledgeable and very polite . .knew what he was doing ...Will highly recommend him More

by MARTINLIFEZ88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salvador Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theodore Schroeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 02, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing your positive experience with Isiah and for recommending him. It's wonderful to hear that his knowledge and professionalism made a great impression during your visit.

August 30, 2025

They are always very nice and professional. It does seem that the service area is short staffed but efficient. More

by DMARTINEZ1953
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Gonzales
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Sep 02, 2025 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your feedback. It’s wonderful to hear that you consistently experience friendly and professional service. Your observation about our service area is appreciated, and we’re glad our team’s efficiency stands out.

August 30, 2025

Surprisingly it was an easy car buying experience, employee was professional also pleasant. The establishment was very clean best part I love my new car. Would definitely be a returning costumer. More

by PPATRICIA626
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amy Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Carrasco
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Sep 02, 2025 -

Lithia Hyundai of Odessa responded

Thank you so much for sharing your experience and kind words. It’s wonderful to hear that you enjoyed a smooth car buying process and felt comfortable in our clean showroom. We're delighted that you’re happy with your new car and appreciate your feedback about our team’s professionalism and friendliness.

August 30, 2025

Sales is great service was great Theodore’s manners was also good, he answered questions, if Theodore couldn’t answer he found someone who would More

by TODDBRIDGEWATER58
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Theodore Schroeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 02, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing your positive experience and mentioning Theodore’s helpfulness and professionalism. It’s wonderful to hear that your questions were answered and that you received great service from the team. Your feedback is truly appreciated.

August 30, 2025

Yall have been a huge and an amazing part in this wonderful and much needed blessing!!! Big thank u's to Nick and Xavier for all ur help!!! And God above all else!! God bless u all!!🙏🏼🫶🏼❤️👏🏼 More

by ZAE272006
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Bettis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Xavier Torres
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Sep 02, 2025 -

Lithia Hyundai of Odessa responded

Thank you so much for your kind words and heartfelt message. It's truly appreciated, and Nick and Xavier will be delighted to know they made a positive impact during your experience. Wishing you all the best and many more blessings ahead!

August 23, 2025

Lies ,nothing but excuses and poor communication once I called and demanded to speak to management something was finally done More

by DANELLC8
Recommend Dealer
No
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Aug 25, 2025 -

Lithia Hyundai of Odessa responded

We are extremely sorry to hear about this and sorry to disappoint a customer/client. Please reach out to us at (432) 614-0345 as we want to hear your concerns and address them in the most suitable way. We look forward to hearing from you.

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