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Lithia Hyundai of Odessa

Odessa, TX

Overview
Employees
Reviews
Vehicles
4.4
1,547 Reviews
Lithia Hyundai of Odessa is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Hyundai of Odessa, located in Odessa, Texas, joined the Lithia Motors family of dealerships in April 2002 after being acquired from Village Lincoln Mercury, Inc. Lithia Hyundai of Odessa, near the surrounding areas of Odessa, Midland, Goldsmith, Midkiff, Gardendale and Notrees Texas, features a wide selection of new Hyundai and used Hyundai cars and SUVs. Our inventory includes new models such as the Hyundai Accent, Accent 3-Door, Azera, Elantra, Elantra Touring, Santa Fe, Sonata, Sonata Hybrid, Tucson, Veracruz, Equus, and the all new Hyundai Genesis.
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5000 John Ben Shepperd Pkwy

Odessa, TX

79762

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Showing 1,547 reviews

October 23, 2024

It's clean and comfortable, was waited on almost immediately and I found something that I really liked. More

by VSTAR200661
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amy Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Aguilar
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Oct 24, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your experience with us. We are thrilled to hear that you found our dealership clean and comfortable and that you were able to find something you really liked. We appreciate your feedback and hope to see you again in the future.

October 22, 2024

Good service but expensive for job require. But hard to find qualified mechanics in town. More

by ARNOLD-SALINAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristine Campbell
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Oct 23, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your feedback with us, Arnold-Salinas. We appreciate your kind words about our service. We understand your concerns about pricing and the availability of qualified mechanics in town. Your feedback helps us to continually improve and provide the best service possible for our customers.

October 22, 2024

Good customer service went for oil change and tire rotation they take care of good More

by Paresh
Recommend Dealer
Yes
Employees Worked With
Kristine Campbell
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Oct 23, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to leave us a review, Paresh. We're glad to hear that you were pleased with the customer service you received during your recent visit for an oil change and tire rotation. We appreciate your feedback and look forward to serving you again in the future.

October 22, 2024

Eric was really helpful professional. He pointed out to me that I should get free oil changes with my warranty. You have a good guy working for you. More

by BENJAMINBEDRICK
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your feedback, Benjamin. We are thrilled to hear that Eric provided you with excellent service and valuable information about your warranty. We are grateful to have him on our team.

October 22, 2024

Thank you for the great service provided and getting me back on the road fast. Everyone was kind More

by RAMONA3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristine Campbell
Report | Print
Oct 23, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience with us, Ramona3. We are delighted to hear that you were pleased with the service provided by our team. Your kind words are greatly appreciated.

October 20, 2024

Very professional, I explained what I wanted they found it within the next few hours. I had purchased it. More

by NIKILANGLEYMOMOF4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Theodore Schroeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience with us, Niki. We are glad to hear that our team was able to assist you in finding exactly what you were looking for in a timely manner. We appreciate your business and hope to see you again in the future.

October 20, 2024

Every went ok in time and quality of service. I am really happy driving my new Palisade! More

by HLEALL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amy Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Delaila
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Oct 21, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with us and that you're enjoying your new Palisade. If you ever need anything in the future, don't hesitate to reach out.

October 20, 2024

I have called multiple times about the recall that was sent too me but nobody has gotten back to me. More

by ANDREACALDERONQUINTANA511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristine Campbell
Report | Print
Oct 21, 2024 -

Lithia Hyundai of Odessa responded

Thank you for bringing this to our attention, Andrea. We apologize for any inconvenience this has caused. We will look into this matter and ensure that someone contacts you promptly to address the recall issue.

October 19, 2024

I came at 9 and was not done until after noon for an oil change. Only one tech and he was doing two cars at the same time and he didn’t reset the service required message. I would love to be able to schedul More

by STACY.SCHAWARTZ0507
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kristine Campbell
Report | Print
Oct 21, 2024 -

Lithia Hyundai of Odessa responded

Thank you for sharing your feedback with us, Stacy. We apologize for the extended wait time and the oversight with resetting the service required message. We appreciate your suggestion about scheduling appointments and will take it into consideration for improving our service.

October 19, 2024

The staff is Friendly the shop and waiting is kept glean the mechanics are proficient More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristine Campbell
Report | Print
Oct 21, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to leave us a positive review. We are glad to hear that you had a pleasant experience with our staff and that you found our facilities clean. Our mechanics take pride in their work and strive to provide top-notch service. We appreciate your feedback and hope to see you again in the future.

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