Lithia Hyundai of Odessa
Odessa, TX
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Would have rated a 5 but service techs forgot to check tire pressure Tire pressure not checked tire pressure Tire pressure not checked More
Would have rated a 5 but service techs forgot to check tire pressure Tire pressure not checked tire pressure Tire pressure not checked More
Everything was okay except it took almost 24 hrs to speak with a live person to learn the status of the repair. I realize that Eric was the only service manager, he needs some type of support to provide time with a live person to learn the status of the repair. I realize that Eric was the only service manager, he needs some type of support to provide timely responses. More
Low rating due to having to wait almost 2 months to get my car in the shop. The part arrived to your shop but I was never called for an appointment to have the repair done. I had to be the one to show up t my car in the shop. The part arrived to your shop but I was never called for an appointment to have the repair done. I had to be the one to show up to the store and get it set up. More
We usually would use the Lubbock Hyundai. But with the quick service and great communication, plus it is closer, we will continue to do business here in odessa. Eric is a great service rep! But with the quick service and great communication, plus it is closer, we will continue to do business here in odessa. Eric is a great service rep! Very helpful and great customer rapport. More
Antes de entregar un auto deben de revisar mejor así no pasa como a mi que luego que me lo llevo que miro con mas cuidado tenía daños de granizo pasa como a mi que luego que me lo llevo que miro con mas cuidado tenía daños de granizo More
Lack of integrity, lack of professionalism and lack of leadership. I was forced to pay for parts and services that did not correct the issue. My vehicle was down for months. leadership. I was forced to pay for parts and services that did not correct the issue. My vehicle was down for months. More
Deceptive. Unappreciative. Disrespectful. Misleading. Stressful. Sales Manager Salvador and sales rep Larra Lujan were difficult to work with after the sale. Bo Unappreciative. Disrespectful. Misleading. Stressful. Sales Manager Salvador and sales rep Larra Lujan were difficult to work with after the sale. Both refused and wouldn't meet with me to resolve promised agreement (full tank gas) and mechanical issue with ( wiper blade malfunction). Unapproachable and unprofessional in customer care and concerns in regards to Odessa Lithia Hyundai experience and expectations. Very stressful and difficult staff! - Conrado Molinar More
Fixed all outstanding recalls etc. Got my auto brights to work. Setring in computer means nothing if controls in stem arent right. Confusing Got my auto brights to work. Setring in computer means nothing if controls in stem arent right. Confusing More



