Lithia Hyundai of Anchorage - Service Center

Purchased new car that had a damaged block heater plug. Fit me in quickly and at no cost to fix the block heater. Smooth operation and communication. Free Uber rides to work and back was excellent. Fit me in quickly and at no cost to fix the block heater. Smooth operation and communication. Free Uber rides to work and back was excellent. More

Very easy to drop car off and they took care of it in a timely manner timely manner More

They suck and all managers and lead staff need to be fired! The dealership needs it's license to sale cars taken away also. fired! The dealership needs it's license to sale cars taken away also. More

salesman made process much easier. put me at ease and assured me that i could get a car put me at ease and assured me that i could get a car More

I’ve had an incredibly frustrating experience with this dealership. It took over a month to schedule a service, and during that time, no one answered the phone or returned my calls. The parking lot was fil dealership. It took over a month to schedule a service, and during that time, no one answered the phone or returned my calls. The parking lot was filled with customer cars, and it’s clear they’re struggling to manage their workload. It’s disappointing that a company would operate like this, especially when it directly affects customers. I won’t be returning, and I wouldn’t recommend this dealership to anyone. Either invest in better customer service and infrastructure or stop selling products you can’t support. It’s unacceptable. More

Friendly and helpful in person. Didn’t try to upsell anything beyond my recall, which was nice. The appointment process was frustrating because they’re so few appointments And a 2 t Didn’t try to upsell anything beyond my recall, which was nice. The appointment process was frustrating because they’re so few appointments And a 2 to 3 month wait each time. My job prevents me From planning more than two weeks ahead so I had to cancel my appointment three times before I was finally able to be home for one. More

The rating is 99% for Hyundai corporate who open, deal with serious claims and 1% for the Dealership. Dealer gets a 2-3 star, corporate gets a minus 11-12 rating!! This was the most horrible experience with serious claims and 1% for the Dealership. Dealer gets a 2-3 star, corporate gets a minus 11-12 rating!! This was the most horrible experience I’ve ever had by far! It cost me hundreds of dollars and many many hours of anguish to say the least. And not just me, because of what I was going through, dealing with, many other people now have an anti Hyundai taste in their mouths. I’d appreciate someone with some serious clout giving me a call to hear my side of the story. More

Great place for good shopping, attentive staff, clear, knows their job and the needs of the client. I highly recommend this place. knows their job and the needs of the client. I highly recommend this place. More

We had a good experience buying our car, and we appreciated the customer service. We felt heard and all of questions were answered. appreciated the customer service. We felt heard and all of questions were answered. More

Was very helpful and took care of everything without me having to worry about anything having to worry about anything More