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Lithia Honda in Medford - Service Center

Medford, OR

4.9
289 Reviews

289 Reviews of Lithia Honda in Medford - Service Center

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September 13, 2024

Took my auto in for 6 month service. The service department is always professional and courteous. They made recommendations on car to make sure up to date. Thanks! More

by billj2thestars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Ray Smith
Sep 13, 2024 -

Lithia Honda in Medford responded

Thank you for your kind words! We’re pleased to hear that our service department continues to provide professional and courteous care. It’s great that the recommendations helped keep your car up to date. We look forward to seeing you again at Lithia Honda in Medford!

August 14, 2024

came in on a Saturday morning and received fast and friendly service. Love having life time synthetic oil changes and the free tire rotation, thank you! More

by BriannaCosentino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Lithia Honda in Medford responded

Hey Brianna, we're glad to hear you enjoyed the fast and friendly service at Lithia Honda in Medford! Thanks for sharing your positive experience with us.

August 14, 2024

Service Department is always friendly and professional. The brake job done previously was good but the communication for flush of brake fluid was off. More

by marioreyes2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Lithia Honda in Medford responded

Mario, thanks for the feedback! We're glad to hear our Service Department was friendly and professional at Lithia Honda in Medford. We'll work on improving communication regarding services like brake fluid flushes.

August 09, 2024

I was scheduled in a timely manner. I felt respected and my concerns were met with understanding. My vehicle was trouble shooted and serviced in a reasonable amount of time. I was dr More

by Jani DiPiazza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Fiebelkorn
Aug 13, 2024 -

Lithia Honda in Medford responded

Jani, we're utterly delighted to hear about the excellent service that you received from Travis and the team at Lithia Honda in Medford. Thanks for sharing your great service experience and we look forward to working with you again in the future!

August 01, 2024

Travis (service tech) did a great job explaining some of the issues with my van, and actually trouble shot in a way that saved me money and them time. Also, I really appreciated how Travis called and made c More

by Misty Rose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis
Aug 02, 2024 -

Lithia Honda in Medford responded

Thank you for the kind feedback surrounding your recent service visit, Misty! We're happy to hear that Travis provided such thorough and cost-effective service at Lithia Honda in Medford. We'll be sure to share the kudos!

June 17, 2024

Every time I take my cars in to the shop they are always friendly and polite. BranDON was very helpful with servicing my Honda. More

by kass722
Recommend Dealer
Yes
Employees Worked With
BranDON in Service Department
Jun 17, 2024 -

Lithia Honda in Medford responded

Hi Kass, thank you for sharing your service experience! We're glad to hear that Brandon and the team at Lithia Honda in Medford provided friendly and helpful service. We appreciate your support and look forward to working with you in the future!

June 13, 2024

Always professional, very welcoming, they listen well and act on what they say they are going to do More

by meemamaggie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Jun 13, 2024 -

Lithia Honda in Medford responded

Hi Maggie, we love hearing from our customers at Lithia Honda in Medford! Thank you for taking the time to share your professional and welcoming experience with our team. Please don't hesitate to reach out to us with any future automotive needs!

June 05, 2024

Great service and they are kind, prompt and incredibly friendly' will definitely continue doing business with them! More

by ggoldman77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Corona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Lithia Honda in Medford responded

Hello, we really appreciate the kind feedback surrounding your recent service experience with our Lithia Honda in Medford team. We look forward to serving you into the future!

May 29, 2024

Ray is an amazing service writer! ! He’s always willing to help and he’s never pushy. Plus Travis Febilcorn is a great manager And they both go above and beyond to help! More

by kayshasdad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Arevalo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Tiedemann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Valentin Duarte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Word
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cedrick Fuhrman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Lithia Honda in Medford responded

Thank you for the fantastic feedback! We're delighted to hear that Ray and Travis provided exceptional service at Lithia Honda in Medford. We'll be sure to share your kind words with them!

May 24, 2024

The excellent quality of your service represents like Nick and Travis. Very understanding. Good with stressful situations. More

by Bob
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
May 24, 2024 -

Lithia Honda in Medford responded

Hi Bob, your business and support is greatly appreciated! We're glad to hear that Nick and Travis provided you with excellent service at Lithia Honda in Medford. Thanks for sharing your experience and let us know how we can serve you in the future!

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