Kevin Rafala
Kevin Rafala at Lithia Honda in Medford

Kevin Rafala

Sales

Lithia Honda in Medford

4095 Crater Lake Hwy
Medford, OR 97504

5.0
36 Reviews
5.0

36 Reviews

Write a Review

36 Reviews of Kevin Rafala

May 29, 2024

Dealership Rating
Employee Rating

Jared is an amazing salesman and is not pushy at all! I've bought a few cars from him in the past and will continue to in the future. He is what all car salesman should be like. More

by sallred
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 29, 2024

Lithia Honda in Medford responded

Wow! Thank you for sharing your positive experience with Jared and the team at Lithia Honda in Medford! We're glad to hear that his approach keeps you coming back. Looking forward to assisting you again in the future!

May 29, 2024

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Employee Rating

Ray is an amazing service writer! ! He’s always willing to help and he’s never pushy. Plus Travis Febilcorn is a great manager And they both go above and beyond to help! More

by kayshasdad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 29, 2024

Lithia Honda in Medford responded

Thank you for the fantastic feedback! We're delighted to hear that Ray and Travis provided exceptional service at Lithia Honda in Medford. We'll be sure to share your kind words with them!

May 21, 2024

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May the Lord Bless the entire team at Lithia Honda, they are all wonderful and beautiful souls! Much Love the Day family More

by Thesaturnman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 21, 2024

Lithia Honda in Medford responded

We're so grateful for your kind words and blessings! It's wonderful to know our team at Lithia Honda in Medford made a positive impact. Much love back to the Day family from all of us here!

May 04, 2024

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We visited the dealership without expecting to buy a car that day, and before we knew it we were driving home in a brand new car. Kevin made the whole process easy and pleasant More

by Earle and Vanya
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
May 06, 2024

Lithia Honda in Medford responded

Earle and Vanya, Congratulations on your new car! It's great to know that Kevin made your visit to Lithia Honda in Medford a pleasant and easy process. We hope you're enjoying the new car!

April 15, 2023

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I am a repeat customer. These two are both excellent. Kevin in sales and Gavin in finance. More

by grover2hb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 19, 2023

Lithia Honda in Medford responded

Grover, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Chris Sanders | General Sales Manager

December 18, 2022

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Everyone was friendly, informative and prompt. The process was seamless. This is my second car through them and they are always great to work with. More

by Mememay84
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marci Corona, Mark Jacobs , Isai Espana

Dec 21, 2022

Lithia Honda in Medford responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Chris Sanders | General Sales Manager

February 13, 2022

Dealership Rating
Employee Rating

Was very professional and warm and pleasing attitudes. Laughed together many times. Recommend to others. More

by nanaddo
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marci Corona

Feb 16, 2022

Lithia Honda in Medford responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Chris Sanders | General Sales Manager

June 14, 2021

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From the minute I spoke with your sales representative Kevin, I received nothing short of an AMAZING experience. Your sales team works together so well to serve the customers and everyone involved in the More

by JennyG
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marci Corona, Chris Sanders, Billy Day , Steve Allred

Jun 17, 2021

Lithia Honda in Medford responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Nathan Mould | General Sales Manager

March 23, 2021

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Employee Rating

My overall experience was wonderful! Jesus Valentin gave excellent customer service and walked me through each step the entire way before I made the decision to lease another Honda Civic. I liked that I was More

by Amy McConnell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jesus Valentin Duarte

Mar 26, 2021

Lithia Honda in Medford responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Nathan Mould | General Sales Manager

June 28, 2020

Dealership Rating
Employee Rating

Kevin worked hard to get us exactly what we wanted. He listened to our wants and needs and we got our dream car! I will definitely recommend Lithia and especially Kevin to my friends and family. More

by cheriramirez123
Recommend Dealer
Yes

Other Employees Tagged: Marci Corona

Jul 01, 2020

Lithia Honda in Medford responded

We are extremely grateful to receive such an outstanding review! Feedback like yours lets us know that we are meeting our organizational goals for providing excellent customer service while getting you into the vehicle of your dreams. We could not be happier to hear that Kevin was able to do this for you and we encourage you to contact him or stop by if you have any further automotive needs. Sincerely, Nathan Mould | General Sales Manager

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