Lithia Ford Fresno

Price gouging, stay away, 10K mark up, above MSRP on a new Mach-E. Pure corporate greed and taking advantage of our current posture due to COVID19. new Mach-E. Pure corporate greed and taking advantage of our current posture due to COVID19. More

Tried to buy a car here from out of town. The salesman told me no it would take to long and that he sells 100s of cars a week. What great customer service/relations Steve told me no it would take to long and that he sells 100s of cars a week. What great customer service/relations Steve More

I brought my car in for an oil change and a replacement for a headlight. First, the service writer said it would cost $29. Then, he called me back to say it would cost $400 to replace the lightbulb. This i for a headlight. First, the service writer said it would cost $29. Then, he called me back to say it would cost $400 to replace the lightbulb. This is unacceptable & a ripoff! More

We have purchased 4 vehicles from Lithia Ford Lincoln over the years. When We sold the last two vehicles we cancelled the extended warranty and expected the same level of service we received when purchas over the years. When We sold the last two vehicles we cancelled the extended warranty and expected the same level of service we received when purchasing the vehicles. The first vehicle took 4 phone calls, 2 emails and 3 months to get our refund. We are now into the second vehicles cancellation request with 6 unreturned phone calls, 4 emails and 4 months. WORST SERVICE EVER. DO NOT BUY THE EXTENDED SERVICE CONTRACT IF YOU THINK YOU WILL TRADE IN THE VEHICLE. We are currently escalating our issue to Lithia Cares, and then to an attorney. More

Bought 4 cars in the last 10+ years here. Had a deal on paper to pick up a new truck today, almost to the lot with my trade in and payment for the new truck, get a text saying sorry they sold the truck. No paper to pick up a new truck today, almost to the lot with my trade in and payment for the new truck, get a text saying sorry they sold the truck. Not cool!! Never again. More

Joan S-- Thank you Leo Ortega, Service Rep for making the service of my 2016 Ford Fusion hybrid very smooth and problem free!! service of my 2016 Ford Fusion hybrid very smooth and problem free!! More

Great Dealership. Awesome Management. Unfortunately, I purchased a lemon vehicle in January 2021 and it was a bummer but the way the dealership handled the situation was a 5 star service. Lithia Ford Linc purchased a lemon vehicle in January 2021 and it was a bummer but the way the dealership handled the situation was a 5 star service. Lithia Ford Lincoln of Fresno did everything in their power to run diagnostics and continually search for solutions and answers, all while providing loaner vehicles for my transportation needs. Some honorable mentions go out to Brent Hall the GM for going above and beyond in every step of the way. Keith was one of my main service guys and he was great in communication as well as updates about the diagnostic testing. And lastly Vinny Sinatra. Great guy who helped me with the process and paperwork for my replacement 2021 F-150. You can truly tell they want to help and Brent Hall being the face of the dealership was exceptional and definitely someone I’d recommend to everyone when it comes to being treated with exceptional customer service. He doesn’t do anything he wouldn’t recommend for himself. Which really makes me as a customer know I can trust him and know he’s going to make sure with everything in his power you are happy and satisfied with your vehicle. So thank you again to the team at Lithia Ford Lincoln of Fresno! More

I purchased two vehicles from Lithia Ford Fresno, most recently I purchased my first brand new vehicle. Art Reynoso was the sales rep that helped me, he was very professional and diligent in helping me ge recently I purchased my first brand new vehicle. Art Reynoso was the sales rep that helped me, he was very professional and diligent in helping me get exactly what I wanted. There was some hiccups on the delivery side from Ford (not Lithia) however Art and his managers kept me informed throughout the process. I would highly recommend Lithia Ford Fresno to any of my friends and family. Also, I would recommend you compare their prices to their competitors, during this chip shortage they haven't raised their prices exponentially like others, so if getting the best "bang for your buck" is something you're interested in, this is definitely the spot. Art will get you taken care of on the sales side, and Victor will make sure you get taken care of on the finance and warranty side of things. Excellent people, my next vehicles will be purchased here. More

I am happy Customer. Alaint Alan Oliva was very professional and understood exactly what my husband wanted. Thank you so much, I appreciate everything that was done to make us happy. professional and understood exactly what my husband wanted. Thank you so much, I appreciate everything that was done to make us happy. More

Hi there I bought a used MB C250 from Alan and it was a pleasure doing business with him and the crew. He was very helpful and knowledgeable. Thank you Alan pleasure doing business with him and the crew. He was very helpful and knowledgeable. Thank you Alan More