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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,076 Reviews

2,076 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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December 19, 2024

Everyone was very friendly and helpful. I enjoyed the quick service and free coffee station provided. More

by vidanawest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

Lithia Chrysler Jeep of Reno responded

Lithia Chrysler Jeep of Reno is grateful for your kind words. We’re pleased to hear you enjoyed our quick service and coffee station. Wishing you all the best.

December 19, 2024

Ben was awesome! Took great care of me and my Jeep! Part is on order and will be here in a few weeks. More

by Lon
Recommend Dealer
Yes
Employees Worked With
Ben
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Dec 20, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your positive experience with our team at Lithia Chrysler Jeep of Reno. We're glad to have been able to help with your Jeep!

December 19, 2024

Very personable and helpful. Would recommend the service department to family members who own a Jeep More

by timothysalisburyjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
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Dec 20, 2024 -

Lithia Chrysler Jeep of Reno responded

Lithia Chrysler Jeep of Reno is grateful for your kind words and recommendation. Happy to know you would suggest our service department to family members.

December 19, 2024

Ben was awesome! Took great care of me and my Jeep! Part is on order and will be here in a few weeks. More

by lharter0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
Report | Print
Dec 20, 2024 -

Lithia Chrysler Jeep of Reno responded

We're glad to hear you had a positive experience with our team at Lithia Chrysler Jeep of Reno. Thank you for choosing us for your Jeep needs.

December 19, 2024

Fast and friendly service, with no issues. Wait time was as expected and waiting room is very comfortable. Great experience as always! More

by BillB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you, Bill, for sharing your thoughts about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

December 19, 2024

Amazing customer service! ! Thank you for getting my radio system replaced and for resetting the system. More

by CHOCHMC63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2024 -

Lithia Chrysler Jeep of Reno responded

Great to hear that our services met your expectations. Thank you for choosing Lithia Chrysler Jeep of Reno for your radio system needs.

December 18, 2024

Trucker was towed in for not starting. Turned out to be a loose wire to starter on my charged 1 hour for repair. Very fair More

by DALLASBOYS_JF
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Maxwell
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Dec 19, 2024 -

Lithia Chrysler Jeep of Reno responded

We appreciate your feedback about our pricing and quick turnaround. Thank you for highlighting your experience with Lithia Chrysler Jeep of Reno.

December 18, 2024

Tony did a great job and kept me updated on the 95B recall during the service appointment. More

by ROBTHAYER3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for letting us know. Keeping you informed is important to our team, and it sounds like they handled the 95B recall efficiently at Lithia Chrysler Jeep of Reno.

December 16, 2024

My most recent service was to repair the front end of my Jeep Grand Cherokee which was damaged in the parking lot at Costco. Once again, the service provided was excellent. The only downside was having to w More

by Ralph F. Koss
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Body shop repair staff.
Report | Print
Dec 16, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your review. We're glad to know our team at Lithia Chrysler Jeep of Reno could assist with the repair service and provide professional support. We appreciate your understanding regarding parts—enjoy smooth drives in your Jeep Grand Cherokee!

December 16, 2024

The team is always friendly, accommodating and efficient. Thank you for taking care of my car More

by SALSKI2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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