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Charles Sebastian
Charles Sebastian at Lithia Chrysler Jeep of Reno
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Charles Sebastian

Senior Service Advisor

Lithia Chrysler Jeep of Reno

1050 East Plumb Ln #100
Reno, NV 89502

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4.8
334 Reviews

Love to ride Motorcycles, camp, fish, spend time with friends, volunteering in the community

Dealership Experience

16 yrs, 11 mos

Industry Experience

38 yrs, 5 mos

4.8

334 Reviews

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334 Reviews of Charles Sebastian

May 30, 2024

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Beyond the excellent service, which was above and beyond, it was so nice to get information from someone who knows the product. He was able to answer all my questions. More

by rgarcia110
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Yes
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May 30, 2024

Lithia Chrysler Jeep of Reno responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Chrysler Jeep of Reno.

May 29, 2024

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So incredibly helpful and listens to me when I explain what is going on with my car and gets it fixed More

by clineforlife
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Yes
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May 29, 2024

Lithia Chrysler Jeep of Reno responded

Thank you for your feedback. It's great to hear that our team was able to effectively address the issues with your car at Lithia Chrysler Jeep of Reno. We appreciate your review, and thank you for choosing us.

May 24, 2024

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Charlie is great. I take my tuck to him every time and he always gives excellent service. I will continue to have my truck serviced here and with him. More

by Phil Turner
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May 24, 2024

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno. We are pleased to hear about your positive experience with our team. Your loyalty and trust in us for servicing your truck is greatly appreciated.

May 24, 2024

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Charles Sebastian is very kind in his approach, knowledgeable, and communicative. Honestly I don’t know if I’d ever think about buying another Jeep if it hadn’t been for the service department in R More

by AlexHampton
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Yes
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May 24, 2024

Lithia Chrysler Jeep of Reno responded

Thank you for highlighting the exceptional service provided by our team at Lithia Chrysler Jeep of Reno. It's rewarding to hear that their effort positively impacted your experience with us. We appreciate your feedback and look forward to continuing to assist you in any way we can.

May 23, 2024

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I have always received great customer service when having to come in whether scheduled or unscheduled maintenance More

by amwetzel82
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Recommend Dealer
Yes

Other Employees Tagged: JARED

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May 23, 2024

Lithia Chrysler Jeep of Reno responded

Thank you for your positive feedback on the customer service at Lithia Chrysler Jeep of Reno. It's good to hear that both your scheduled and unscheduled maintenance visits meet your expectations. We appreciate your continued support.

May 23, 2024

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Beautiful space makes waiting for your car a breeze. Charlie in service is the best. More

by WIFKERS
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Yes
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May 23, 2024

Lithia Chrysler Jeep of Reno responded

Thank you for your kind words about the environment at Lithia Chrysler Jeep of Reno and mentioning our team in service. We appreciate your feedback.

May 21, 2024

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It took several weeks to get this fixed but charlie didn't give up even when the parts kept breaking. More

by wendyanderson2009
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Recommend Dealer
Yes

Other Employees Tagged: Dana Silva, Robert Pearce, Tony Seibert

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May 28, 2024

Lithia Chrysler Jeep of Reno responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 19, 2024

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Everyone in the service center is courteous and professional. Charles is even a cut above. More

by Richard
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May 19, 2024

Lithia Chrysler Jeep of Reno responded

Thank you for acknowledging the professionalism at Lithia Chrysler Jeep of Reno's service center. It’s great to hear your positive feedback about our team. We appreciate you choosing us for your automotive needs.

May 19, 2024

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Charles is always great, very informative and will always be upfront when it comes to any issues More

by DHUGHES0805
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Yes
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May 19, 2024

Lithia Chrysler Jeep of Reno responded

We appreciate your feedback about our team's upfront communication at Lithia Chrysler Jeep of Reno. It's great to hear you received informative service. Thank you for choosing us!

May 18, 2024

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Charlie explained to me in detail how long the recall corrective actions would take and offered to get me a rental. More

by brucev2k
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Yes
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May 18, 2024

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your positive experience with the recall services at Lithia Chrysler Jeep of Reno. It's great to hear that our team was informative and accommodating with a rental offer. We appreciate your feedback.

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