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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
1,466 Reviews

1,466 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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June 13, 2024

I've had only good experiences with Lithia . Tony in the service dept is great to work with and I really appreciate the shuttle service ! More

by Dennissteele70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your experiences at Lithia Chrysler Jeep of Reno. It's great to hear that our service department and shuttle service met your expectations. We appreciate your feedback and look forward to continuing to serve you.

Helpful
June 13, 2024

Ben Owings makes this dealership worth coming to. He provides impeccable service,, is thorough and fair More

by Dizneykyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben, Owings
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Jun 13, 2024 -

Lithia Chrysler Jeep of Reno responded

We appreciate your feedback on the service provided at Lithia Chrysler Jeep of Reno. It's great to hear our team is maintaining high standards and ensuring thoroughness in their work. Thank you for taking the time to share your experience.

Helpful
June 13, 2024

Great people nice to do business there. Always go got of their way to assist my needs. More

by Hellcat shaun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun langis
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Helpful
June 13, 2024

Ben is very helpful and very knowledgeable. I enjoy working with him. He's very respectful. More

by luvetwofish
Recommend Dealer
Yes
Employees Worked With
Ben service department
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Helpful
June 13, 2024

Charlie was very good at keeping me updated. The price was actually less than quoted. Thank you. So far I am very satisfied with the work performed. More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
June 13, 2024

David Dutch was very helpful and professional. He explained everything black and white for us to see. Best sales person I have ever talked to. More

by KATYVILLA96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Dutcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your feedback on the service provided by our team at Lithia Chrysler Jeep of Reno. It's pleasing to know that the explanations were clear and helpful. We appreciate your recognition of their professionalism.

Helpful
June 13, 2024

I’ve been having Ben Owen take care of my vehicles for probably close to 20 years and he has never let me down More

by mimiandstephan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Owen
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Helpful
June 13, 2024

The service advisor Charles was very professional and helpful. I would recommend service at Lithia Jeep to any of my friends and associates. More

by Al Nonomus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
June 12, 2024

Tony is always the best and super informative. I won’t take my vehicles anywhere else. After Reno Dodge sold, I was happy to find that a lot of their great mechanics came over to Lithia. It’s hard More

by JULIE.CASTILLO888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2024 -

Lithia Chrysler Jeep of Reno responded

We appreciate your positive feedback regarding our team at Lithia Chrysler Jeep of Reno. It's great to hear that you've found the service and support you need. Thank you for choosing us for your vehicle care needs.

Helpful
June 12, 2024

Ben was super helpful and responsive. I was very impressed with the quality of service and how quickly they were able to get my Jeep back on the road. I had a catastrophic engine fail More

by Ben Cary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bennett Owings
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Jun 12, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your positive experience regarding the engine replacement and service on your Jeep at Lithia Chrysler Jeep of Reno. Our team strives to provide effective and timely solutions, especially in challenging situations like yours. We're glad we could assist in making the situation bearable.

Helpful
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