Back

Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,099 Reviews

2,099 Reviews of Lithia Chrysler Jeep of Reno - Service Center

Sort by
November 04, 2024

This review is in no way malicious, but I’m tired of the service. My car was serviced Saturday, 10.16.2024. I asked Jared about a new spoiler to which I was told it would be a few thousand, never bothering More

by xavierjsmith1993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared
Nov 07, 2024 -

Lithia Chrysler Jeep of Reno responded

Xavier, Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

November 03, 2024

Extremely easy process, very courteous and timely! Great place to work with and outstanding people! More

by Wagnerce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Lithia Chrysler Jeep of Reno responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 01, 2024

Quick, efficient, friendly on time service. I will return again in the future. Thank you More

by JEROGERS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Rivas, Service Advisor
Nov 03, 2024 -

Lithia Chrysler Jeep of Reno responded

Lithia Chrysler Jeep of Reno appreciates your kind words about our service. Looking forward to assisting you with future needs.

November 01, 2024

Everyone is very polite and answer any questions I might have. They are very knowledgeable and get the work done in a timely manner. More

by stewart_juistew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Chrysler Jeep of Reno. We look forward to having you as one of our valued customers for many more years to come!

November 01, 2024

Bought my first jeep there. . many years of service Always satisfied…. Great service staff tx More

by Dtyoung5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Lithia Chrysler Jeep of Reno responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Chrysler Jeep of Reno!

November 01, 2024

Offers broad spectrum of services. However, the dealership can be imperfect, at times because it is subject to employees decisions. More

by insure_at.smia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you! Robert and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Chrysler Jeep of Reno.

October 31, 2024

The dealership has an excellent staff and does good work prices are a little high but worth it, knowing it'll be done right. More

by Lou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you, Lou, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 31, 2024

Had to have the seal replaced on my sun roof. They did a great job and it no longer leaks, plus they gave me a discount. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike maxwell
Nov 01, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks, Chris, for sharing about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

October 31, 2024

My service advisor had everything ready for me when I got to the service center. The service took almost exactly the amount of time he said it would and my Jeep was waiting for me when I got back to the serv More

by scuba1doo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared phearson
Nov 01, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Chrysler Jeep of Reno. We look forward to having you as one of our valued customers for many more years to come!

October 31, 2024

Lithia Chrysler Jeep has a superb service center. Easy to make an appointment. Service desk is efficient and work is done perfectly. Always a great experience. More

by ALAN44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you, Alan, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

...
23
...