Lithia Chrysler Jeep of Reno - Service Center

Great Service, Great People, Great Company I've been coming to Lithia Jeep since I moved here in 2002 and had my 2000 Jeep serviced. Then I bought a new '05 Jeep Cherokee from Dan Dunham and h I've been coming to Lithia Jeep since I moved here in 2002 and had my 2000 Jeep serviced. Then I bought a new '05 Jeep Cherokee from Dan Dunham and had it serviced there until I recently leased a '15 Jeep Cherokee SRT from Dan. Everybody there has always been really nice, accommodating and professional, especially, Dan Dunham and Charlie Sebastian. I will probably die at the age of 100 in the driver's seat of a Jeep. My first car ever, incidentally, in 1955 was an old Willys Jeep. A fun car, for sure. More

warranty work Great service! Charlie is a great service advisor and very thorough. He was easy to work with. However, I'm disappointed with the Chrysler dealership Great service! Charlie is a great service advisor and very thorough. He was easy to work with. However, I'm disappointed with the Chrysler dealership in Ontario. I purchased a van with navigation but now i don't have it because the Chrysler dealership in Reno tells me my vehicle was never equipped with that option. Not sure what happened there. But, again, the Chrysler dealership in Reno was great to work with. More

Easy and Speedy Bob P. and Nick were very helpful. I came to fix a factory recall after I was having problems just to find out that the recall was not the actual prob Bob P. and Nick were very helpful. I came to fix a factory recall after I was having problems just to find out that the recall was not the actual problem. Luckily Bob figured out what it is so when I come back later I can get it fixed accordingly. More

Friendly service The service writer did a great job keeping me informed and advising service., Thank You for the great work. you did good. I will be back The service writer did a great job keeping me informed and advising service., Thank You for the great work. you did good. I will be back More

service Good, worked within my time frame. Follow up was good after initial appointment. Tim was easy to deal with. Feed back after service was good. Good, worked within my time frame. Follow up was good after initial appointment. Tim was easy to deal with. Feed back after service was good. More

Always great service. They are very accommodating to my schedule and answer any questions I may have about service. Charlie Sabastian called after a couple of hours to ke They are very accommodating to my schedule and answer any questions I may have about service. Charlie Sabastian called after a couple of hours to keep me a breast of the work being done and an estimation of completion. Easy in, easy out, thanks. More

2008 Jeep Liberty Robert Pearce was not only very polite, he was also very professional. He kept me informed throughout the process, as there was more work that needed Robert Pearce was not only very polite, he was also very professional. He kept me informed throughout the process, as there was more work that needed to be done than originally planned. More

Quick Easy Service Really appreciated getting fit in for a recall on my jeep and having it completed in a timely manner. Had a horrible experience here about a year ago Really appreciated getting fit in for a recall on my jeep and having it completed in a timely manner. Had a horrible experience here about a year ago and can definitely tell things have turned around. Will definitely continue coming here. More

Service oil change and smog It was great customer service my vehicle was in and out quickly. The service person I dealt with set me with an appointment the day before and checked It was great customer service my vehicle was in and out quickly. The service person I dealt with set me with an appointment the day before and checked on other items I asked about when I brought my car in. More

Service I bought a 2014 Ram 2500 in Oct 2014 from Don Weir's Reno Dodge (completely horrible buying experience). I had to take it back to the dealer several t I bought a 2014 Ram 2500 in Oct 2014 from Don Weir's Reno Dodge (completely horrible buying experience). I had to take it back to the dealer several times for recurring issues with the tire pressure sensor system. Reno Dodge could not get it right. They chipped the paint on my driver's door one of the five different times in six weeks that I had to drop the truck off for repairs. I will not return to Reno Dodge, or ever use their new dealership opening in Fernley, where I live. I had been taking my other Dodge vehicles to Lithia Chrysler Jeep of Reno for service for years, and I will continue to do so. The folks in the service department are always friendly and helpful, and the lifetime oil change program is certainly a great deal! More