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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,343 Reviews

2,343 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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February 09, 2019

Service Charlie has always taken great care of me since I bought my Jeep. He gets me in quickly anytime I need it serviced and he is always helpful with any q More

by jesbai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2019 -

Lithia Chrysler Jeep of Reno responded

Thanks for your great review! See you next time!

February 06, 2019

Oil Change I had my car serviced for an oil change. Robert Pearce is always friendly and very helpful, I prefer to go to him for my service needs because of his More

by Andrew1941
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2019 -

Lithia Chrysler Jeep of Reno responded

We're happy we could help out! Thanks for your feedback!

January 31, 2019

Friendly service. We always like to see a friendly face when we see Bob. Bob has always helped us when we come in the shop. Good work. More

by ken/luluzeits
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2019 -

Lithia Chrysler Jeep of Reno responded

Thanks for your kind words!See you next time!

January 31, 2019

Why would you take your Jeep anywhere else? Super easy to schedule and drop off. There’s a shuttle if you can’t wait and the work is always trustworthy at a fair price. More

by gcasey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2019 -

Lithia Chrysler Jeep of Reno responded

That's for your positive review! See you next time!

January 19, 2019

Recall repair Bob is so nice and officiant! He explains everything to us! Bob is very professional ! The whole service department seems nice and waiting room seems More

by Fierro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2019 -

Lithia Chrysler Jeep of Reno responded

Thanks a ton for this wonderful feedback! We can't wait to see you again!

January 15, 2019

Tire rotation.. oil service .. great Very good service from Robert Pierce.. He’s the know how guy for sure! Hope bob stays around... like to deAl with same service guy More

by Jeep girl 1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Williford
3.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Lax
Jan 15, 2019 -

Lithia Chrysler Jeep of Reno responded

We're glad Robert could help you out! Thanks for taking the time to leave us this feedback!

January 09, 2019

Great customer service Everyone is always so nice and helpful! Robert and Nick seem to always be the ones to help me when I go in and they are so friendly and personable. T More

by Kdface
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin and JJ, Nick Peele
Jan 10, 2019 -

Lithia Chrysler Jeep of Reno responded

We're happy to be of service! Thanks for your great review!

December 29, 2018

Great local Jeep Place This is a very busy dealership that will be expanding to a huge new facility. Customers are treated well and you will be remembered. Great shuttle ser More

by Larry King
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Peele
Jan 03, 2019 -

Lithia Chrysler Jeep of Reno responded

We're always happy to help! Thanks for your positive review!

December 20, 2018

Oil change Robert Pearce is THE most professional individual at Lithia and the only reason we go back for service! Had some hiccups before with other folks. More

by 4Babs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2018 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for this great review! See you next time!

December 18, 2018

Exceptional Service My service advisor Nick Peele is outstanding, he gives recommendations and is pretty accurate how much time my services will take. Haven’t been disapp More

by Babygrl915
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Peele
Dec 18, 2018 -

Lithia Chrysler Jeep of Reno responded

We're happy to hear it! Thanks for your feedback!

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